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500 -internal server error

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(@ripal)
Posts: 53
Active Member
Topic starter
 
[#4153]

after updating version 6.1.1, I got below error

500 -internal server error

Regards
Ripal Shah


 
Posted : 01 Mar 2017 15H48
(@babynus)
Posts: 14952
Member Admin
 

Please post projeqtor log file and errors reported in apache error log file.


 
Posted : 01 Mar 2017 16H16
(@ripal)
Posts: 53
Active Member
Topic starter
 

2017-03-01 18:22:09.635 ===== TRACE ===== NEW CONNECTED USER 'admin'
2017-03-01 18:48:07.057 ----- DEBUG ----- loginCheck : current db version = 'V6.0.8'
2017-03-01 18:48:07.071 ----- DEBUG ----- User->authenticate('admin', 'f89f42aae35bb740609eccbc3109b8b7e9d53f261560242bd276aa13ec1ee2eb')
2017-03-01 18:48:07.104 ----- DEBUG ----- User->authenticate : sha256 encryption
2017-03-01 18:48:07.116 ----- DEBUG ----- User->authenticate : Successfull login
2017-03-01 18:48:07.215 ===== TRACE ===== NEW CONNECTED USER 'admin'


 
Posted : 01 Mar 2017 16H21
(@babynus)
Posts: 14952
Member Admin
 

So you get no error logged by projeqtor.
Check Apache error file.


 
Posted : 01 Mar 2017 16H24
(@ripal)
Posts: 53
Active Member
Topic starter
 

I have IIS server log.

Please find attached server log.


 
Posted : 01 Mar 2017 16H30
(@babynus)
Posts: 14952
Member Admin
 

This is access log, we need error log.


 
Posted : 01 Mar 2017 16H33
(@megsani)
Posts: 1
New Member
 

Internal Server Error

Backgound Information

[1] I am using Siteground Shared Hosting
[2] I have created a ssecure subdomain https://workspace.wisenetxc.com
[3] I uploaded projeqtor ver 6.5.5 and extracted the files to the folder ~/public_html/workspace
[4] Opened Firefox and entered https;//workspace.wisenetxc.com
[5] FF returned 500 internal server error
[6] Checked in cPanel Error Logs. None was found.

The permissions for the folders are by default set to 0755.


 
Posted : 12 Feb 2018 1H51
(@babynus)
Posts: 14952
Member Admin
 

Check in files/logs for projeqtor log file.
B won't get anything.
500 errors are mostly logged in apache error log.
On hosted environment, I'm afraid you won't get apache logs.
Ask your provider...


 
Posted : 12 Feb 2018 10H14
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