Hello Babynus, If I remember well, it was 12.1.0 But I'm not sure it's related to the upgrade. We already had some emails not synchronizing before the upgrade, but I didn't noticed the error in the logs. It looks like to be related to the emails themselves: In the mail headers, sometime...

From wich version did you migrate ?

Hello, we register a new ticket for this issue : Ticket #11815, we working on it and this gonna be available with the subscription as soon a we fixed it, or when the next version is released. Have a great day.

Hello, Do you need more details about this issue? It’s becoming blocking as we can no longer reply to our customers’ tickets or save the qualification. I’m not completely sure, but it seems to be related to the size (or the content) of the Description or Answer fields in the tickets. =>...

What name shall I use to import tax rate ? I tried a lot but could not find one functional

Thank you for the update. I did wonder - as I hadn't received any errors during the initial upgrade. Is there a guide (or advice) available for troubleshooting the 'white screen' issue? Ugrades to Projeqtor new versions have never caused any issues before. Thanks again for the help.

Normal : if you revert Code wirhout restoring Database, the updates in DB are preserved. So when you try to migrate again to next version, updates fail because changes were already done (creation of tables, columns, lines, ...)

Hi, I am having the same issue (white page after upgrade), however, if I downgrade, and then re-upgrade, I get a "35 ERRORS DURING UPGRADE TO 13.0.0" message - advising me to check the error log. However, there is no error log in the /files/logs folder, so I can't see what the problem is. I am u...

No, this code does not exist (yes) We have all files, last file, all notes but not last note.

Yes, it is normal. At some point, we got tired of working for nothing. We launched the subscription service two years ago to encourage users to help fund a tool they use and benefit from. Although it didn't attract a massive audience, the service allows you to keep the instance up to date thro...

Hi, Request recorded as Ticket #11776, with (very) low priority. Note that there is a workaround that works the other way round : when you have an order, you can check "generate expense" so that the expense is generated from the order. Then you can easily define budget on expense. Afterwards...

Messages are correctly displayed on login page. If this is not the issue you face, please give more explanation : - Screenshot of message definition - Possibly Screenshot of message that worked on previous version - Referenced version where you think it worked better Thanks

Find the criteria in Habilitation other file. Inspect one field on the line to get parameter name Then things are easy to find in DB Finaly to know the value, you need to know the scope, that you'll find in view/parameter.php file and find it in table list So 1=Y...

Thanks for your proposal. It's been recorded as Ticket #11775 Not in a high priority though. Don't hésitate to request for a quote if you wish to sponsor this evolution

Hello Ok, I will manage my invoices by exporting to a small reporting software and generate my invoices. I am already self-employed and being able to use ProjeQtor for my projects, activities and timesheets is not bad for me.

Hi, This does not exist in projeqtor. Only one tax can be applied. Applying multiple taxes can be included, but we'll have to make many changes, in all screens / objects that manage taxes Contact us directly through contact form if you wish to have a quote to sponsor this evolution.

Hi, It seems your php version is too old for running on this projeqtor version, you can check Technical information & prerequisites onto know the minimum compatible version you need. If your upgrade your php version in your server that would fix some issues. However you got another issue, you...

Hi Damian, Thanks for the reply Here is the log. It seems to be related to the version of PHP installed on the server. We downgraded to v12.2.3 and it's ok now. Thanks, projeqtor_20260629.log.

Hi, Can you give us your last log files in your projeqtor/files/logs, you probably have the reason of your issue on here. Once we got it, we can see what we can do for you.

Hello, Juste to say that the problem est still présent in the version V12.5.2. I dont know if this bug is présent in the last version V13.0 Have you information about this bug. Thank you