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Automatic calculation

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(@sogeti)
Posts: 135
Active Member
Topic starter
 
[#5645]

Hello,

I hope you had a great Christmas.

We have a problem with automatic calculatiion.

We put this parameters but the way ProjeQtor calculates the planning seems weird (we way not use it the good way).

It calculates old, closed and always the same projects (we can see it in the logs).

If we are not wrong, with the parameters we have chosen ProjeQtOr is supposed to calculate projects which have been modified the day of the new calculation.


 
Posted : 28 Dec 2018 12H23
(@babynus)
Posts: 14952
Member Admin
 

If we are not wrong, with the parameters we have chosen ProjeQtOr is supposed to calculate projects which have been modified the day of the new calculation.

No, not only the day of the calculation : that has been changed since the last calculation.
There may be an issue with "closed" projets, that were not recalculated before closure : they may be considered as "to plan" but planning will not change them (as they are closed)


 
Posted : 28 Dec 2018 13H13
(@sogeti)
Posts: 135
Active Member
Topic starter
 

Thank you for your answer but te problem is that we have created a new project to test automatic calculation but it didn't work. We have created a new project with an activity and a new activity in an existent project to test.

Do you have any idea where does the problem come from ?


 
Posted : 28 Dec 2018 18H31
(@babynus)
Posts: 14952
Member Admin
 

Check on planning view : does icon of project has "orange" center ?
If not, you have to change things on activity (add assigned work)


 
Posted : 28 Dec 2018 18H44
(@sogeti)
Posts: 135
Active Member
Topic starter
 

Hello,

The icon didn't have the orange center so I have modified the date of the activity to have it.
I have checked today but nothing happened. I don't have any calculation and the icon still have the orange center.


 
Posted : 03 Jan 2019 12H18
(@babynus)
Posts: 14952
Member Admin
 

If the CRON process running ?
(check on admin page)

Do you have any trace on log file
(automatic planning generates a trace when starting)


 
Posted : 03 Jan 2019 17H14
(@sogeti)
Posts: 135
Active Member
Topic starter
 

If the CRON process running ?
(check on admin page)

Yes

Do you have any trace on log file
(automatic planning generates a trace when starting)

Yes

I don't really understand why it doesn't work.


 
Posted : 03 Jan 2019 17H25
(@babynus)
Posts: 14952
Member Admin
 

Your project is not in the list that appear in the trace ?
Check that your project is not of type "administrative" (never planned) and if "fix planning" is checked (this would avoid planning it)


 
Posted : 03 Jan 2019 17H27
(@sogeti)
Posts: 135
Active Member
Topic starter
 

Yes the project is in the list.

It's not fixed and the type is not administrative :


 
Posted : 03 Jan 2019 17H47
(@babynus)
Posts: 14952
Member Admin
 

What is the value for "left work" on this project ?
Is is closed ?
Does it have any non closed activities ?


 
Posted : 04 Jan 2019 21H49
(@sogeti)
Posts: 135
Active Member
Topic starter
 

Hello,

My answers here.

What is the value for "left work" on this project ?

I'm not sure where I am supposed to check that.
I have the left work for the activity but I can't find it for the project.

Is is closed ?

The project is not closed.

Does it have any non closed activities ?

Yes. There is only one activity in this project and it is not closed.


 
Posted : 07 Jan 2019 12H47
(@babynus)
Posts: 14952
Member Admin
 

Yes, there seems to have some left work.
Please check on the project, on Progress section :


 
Posted : 07 Jan 2019 14H47
(@sogeti)
Posts: 135
Active Member
Topic starter
 

Here is what I have.


 
Posted : 08 Jan 2019 12H28
(@sogeti)
Posts: 135
Active Member
Topic starter
 

Hello,

I have other news about the automatic calculation of our projects.
I have cancelled the automatic calculation and put it back.
The planning of our project named "TEST" has been calculated on Monday 7PM as requested.
Next, I've decided to make another try and have changed the date of our project "TEST". Also, I have created another project named "TEST 2" to see if it will work.

On Tuesday at 7PM, "TEST" has been modified automatically but not "TEST 2". Each data has been entered the same way in both projects but it doesn't work the same way.
Both of them are in the logs.
I will try during all the week to see if it will work for "TEST" and "TEST 2".

Have you already have this type of feedback from other users ?

I am looking forward hearing from you,
Regards


 
Posted : 16 Jan 2019 13H03
(@babynus)
Posts: 14952
Member Admin
 

Do the project have
- same Project type ?
- same allocations ?


 
Posted : 16 Jan 2019 21H19
(@sogeti)
Posts: 135
Active Member
Topic starter
 

same Project type ?

Yes

same allocations ?

Yes

Do you think it can come from the fact that we created the project "TEST 2" after putting the parameters of automatic calculation ?


 
Posted : 17 Jan 2019 12H09
(@babynus)
Posts: 14952
Member Admin
 

Can you try and restart the CRON system ?
Are the two projects correctly calculated ?
If it works, it may be an access rights issue ...


 
Posted : 17 Jan 2019 13H05
(@sogeti)
Posts: 135
Active Member
Topic starter
 

I have done what you suggested and it works now.
I have checked on 4 projects and they have been calculated automatically.

So we have to restart the CRON system after changing the parameters ?

EDIT : Actually, I have checked on another project that has been created at 5:37PM but it has not been calculated (knowing that the automatic calculation is at 7PM). It has the same type and the same team of others.


 
Posted : 18 Jan 2019 11H18
(@babynus)
Posts: 14952
Member Admin
 

So we have to restart the CRON system after changing the parameters ?

No, this is already done.
But I guess there is an issue on access rights : cron does not retrive correct rights for projects created after it was launched.
I created ticket #3786 to fix this issue.


 
Posted : 20 Jan 2019 16H23
(@sogeti)
Posts: 135
Active Member
Topic starter
 

Hello,

If I am not wrong, I have seen that the problem has been fixed.
If we upgrade to 7.3.5, we won't have this problem anymore ? (we are in 7.2.7)

Regards,


 
Posted : 14 Feb 2019 11H46
(@babynus)
Posts: 14952
Member Admin
 

Yes, ticket #3786 has been fixed on V7.3.4


 
Posted : 14 Feb 2019 18H57
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