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Hi,
Can you please suggest how we can make some fields in Tickets mandatory:
• Urgency
• Product
• Original Version
• Criticality
• Priority
Regards,
Evgueni
In /model/Ticket.php, add a value in the $_fieldsAttributes array so that attribute "required" is defined for mandatory fields.
for instance, for product :
"idProduct"=>"required",
Some problems: Product ans Original version allow empty value which system consider valid, so "required" is not work in this cases. For Criticality and Priority empty value is not allowed, so system picking up as default THE LAST value from the list
Product ans Original version allow empty value which system consider valid, so "required" is not work in this cases
If you set attribute "required", empty value will not be allowed any more.
For Criticality and Priority empty value is not allowed, so system picking up as default THE LAST value from the list
Default is always the Fisrt item in the list, sorted on the "order" field.
Not quite what expected but will do...