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Notification when external ressource creates ticket

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(@amaz)
Posts: 36
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[#8373]

Hello,

I would like ProjeQtOr to send an email to the project's team when an external ressource (customer) opens a new ticket.
I have found how to send email when a new ticket is opened, but not how to filter by creator... Is it possible ?

Thanks for your help,

Best Regards,

Anaïs


 
Posté : 22/07/2022 1:57 pm
(@babynus)
Posts: 14952
Membre Admin
 

This is not possible


 
Posté : 22/07/2022 2:27 pm
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