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(@pyzandry)
Posts: 4
Active Member
Début du sujet
 
[#8254]

Hello,
we are looking for a project managment software and comparing different solutions: 
I need first to see if our specification required are actually in projeqtor software. 

I find answers on the website and the forum but I still have some questions : 
- is there a Discussion thread by project ? 
- can we manage collaborative Shared files in the software ?
- is the Archiving on internal servers ?
- The project team includes our chinese and canadian site - is there translation in chinese or only in english ? do you know if there are potentials issues to acces the software in china ? 

thanks for you help .


 
Posté : 4 Mai PM 12:055
(@babynus)
Posts: 14952
Membre Admin
 

- is there a Discussion thread by project ?

Discussion threads are Notes, stored on each item.
You can have overview off all Notes on a project on Activity Stream screen.

- can we manage collaborative Shared files in the software ?

Yes : as attachments on items or as Documents (llike EDM tool)

- is the Archiving on internal servers ?

I don't understand the question, can you pricise ?

- The project team includes our chinese and canadian site - is there translation in chinese or only in english ?

We have Chinese translation done at 60%. Captions not translated are displayed in English

do you know if there are potentials issues to acces the software in china ? 

I really don't know, I guess it depends on server location.
If you want to be sure for our hosted instances (is SaaS mode), ask some chinese collaborators to try and access https://demo.projeqtor.org


 
Posté : 4 Mai PM 20:055
(@pyzandry)
Posts: 4
Active Member
Début du sujet
 

Hello,
thank you for your quick and complete answer ! 

We want to begin to use the sotware but I don't know actually where to start ! 
we have already a project plan with the key steps /  the organization / the schedule / the related files... how do we implement them in projeqtor ? 

do you provide a support to implement and customize the software ? 

 


 
Posté : 6 Mai PM 18:055
(@babynus)
Posts: 14952
Membre Admin
 

Hi,

We can provide :
 - support
 - training
 - assistance
but we don't provide consulting (it's not our business, we concentrate on Projeqtor)
You can contact us through contact form for more information.


 
Posté : 6 Mai PM 19:055
(@nourouddini)
Posts: 3
Active Member
 

first startup of Projeqtor blocked.
I ask for your help to unblock the startup of projeqtor
After configuration and connection with "admin I am looking for your help to unblock the startup of projeqtor after configuration and connection with "admin", the startup is blocked as shown in the image below.  I have left it running for more than 6 hours. 
Thank you


 
Posté : 8 Mai AM 11:055
(@pyzandry)
Posts: 4
Active Member
Début du sujet
 

Thank you for your feedback , actually I ask this question via contact form on april 22nd but I never received answer that's why I asked you questions on this forum instead .

Do I have to ask question in English in the contact form ? Do you provide support / training / assistance  in French ? 

Have a good day . 
 


 
Posté : 9 Mai AM 11:055
(@marylene)
Posts: 592
Membre Admin
 

Do I have to ask question in English in the contact form?
Do you provide support / training / assistance in French?

No, services such as support or assistance are paid services provided in French (or english if you are)
To be answered outside the forum, you must subscribe to the support.


 
Posté : 9 Mai AM 11:055
(@pyzandry)
Posts: 4
Active Member
Début du sujet
 

ok, thanks,
so I ask my question by the contact form now ????


 
Posté : 9 Mai PM 12:055
(@babynus)
Posts: 14952
Membre Admin
 

so I ask my question by the contact form now ????

Yes for commercial questions (to request for a quote, subscribe to a service).
If you subscribe to professionnal support, we will give you acces to a dedicated projet on our track database where you'll be able to create tickets to ask questions or submit issues.

No for technical or functionnal questions, if you don't subscribe to professional support keep using the forum. 


 
Posté : 9 Mai PM 13:055
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