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(@djackjack)
Posts: 49
Active Member
Topic starter
 
[#1234]

What object is responsible for displaying the items in workElement ticket?

Because yesterday, I realized that the party ticket in the elements belonging to WorkElement disappeared (real work, left work, Estimated work).
I do not understand what could have done this.

J'ai constaté que pour un utilisateur admin, le problème n'existe pas.
J'ai déjà vérifié que dans le model Ticket le champ WorkElement est toujours présent, maintenant je ne sais pas dans partie de code est traité l'affichage ses éléments, ni quels sont les conditions nécessaire à leur affichage.
J'avais effectué une modification dans le temps c'était lors de la function save de ticket je transmet idActivity du ticket à celui du workElement.

Do you have an idea?


 
Posted : 28 Jun 2013 12H41
(@babynus)
Posts: 14952
Member Admin
 

What object is responsible for displaying the items in workElement ticket?

/model/WorkElement.php

Do you have an idea?

If you changed some code, I'm afraid I cannot be of any help.


 
Posted : 28 Jun 2013 15H59
(@babynus)
Posts: 14952
Member Admin
 

But you may have a llok at Parameters > Access rights> Specific access mode.
Check "Work visibility" for the concerned profile.
If it is not set to "all visible", users with this profile will not see work data :woohoo:


 
Posted : 28 Jun 2013 16H04
(@djackjack)
Posts: 49
Active Member
Topic starter
 

I do not think, because I had information in the meantime, I have one server with ZendServer turned out that I had created a clone of this server. Meanwhile, the slightly changed (maybe the Apache configurations) without synchronized new servers. And today, for the same code and the same database, there is a server that returns the elements of workElement and the other does not do it.

So according to you, what are the changes to the server configuration may change the behavior tool?


 
Posted : 28 Jun 2013 16H29
(@djackjack)
Posts: 49
Active Member
Topic starter
 

you were right it was that

Thank


 
Posted : 28 Jun 2013 18H53
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