Hello Babynus,
Due to technical contraints, i am not having acces to Projeqtor out of office, this is why i can't manipulate tickets in real time, i have to wait till being in office so i can fill information about tasks.
Supposing that i have a ticket created for an activity [A1]. Supposing that this ticket has been resolved yesterday with a real work of 2 hours, and that i'm updating ticket today by :
- Changing its status to from 'Assigned' to 'Done'
- Filling field 'Handled' : Yesterday date at 14:00
- Filling field 'Done' : Yesterday date at 16:00
- Filling field 'Real work' : 2 hours
When validating then accessing to [Real work imputation] screen, The line of activity [A1] displays the real work [2 hours] in todays date and not yesterdays date. Is this normal ? How can i fix this behaviour ?
Thank you 🙂
How can i fix this behaviour ?
Unfortunately you cannot.
It is some limitation of real work on tickets : it always set to Responsible, on current day.
Improvement is described on Ticket #1066, as a contributor proposed some change on the subject.
But the quality of code and stability of solution was not enough to be deployed.
If you mind, you can try the proposal (the proposed code is attached to the ticket)