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Topic starter
We expect requestor in Ticket is the customer but it opening selection/search only for users. Is this how it suppose to be?
Regards,
Evgueni
Posted : 27 Sep 2012 17H10
Requestor is a contact.
A contact in a person in the organization of the customer.
A contact can be a user if he needs to access the application.
Posted : 27 Sep 2012 21H04
Topic starter
Thank you very much!
Posted : 28 Sep 2012 10H20