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[SOLVED] Button Sen...
 
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[SOLVED] Button Send information to the user not always available

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 fmt
(@fmt)
Posts: 36
Active Member
Topic starter
 
[#6662]

For some users, I have the "Send information to the user" button available, for some other, this button does not appear...
I don't see any user configuration difference between these both users categories... Did I missed something here ?

Thanks


 
Posted : 22 Apr 2020 13H05
babynus
(@babynus)
Posts: 14953
Main Contributor Admin
 

You can sent email only when you just reset the password.
At this step, it is stored in a way that the tool can decode to show it.
If user changes his password, it is then stored in a more secured way, that cannot be decoded.
So you cannot send email with password information because you cannot retreive the password.


 
Posted : 22 Apr 2020 13H11
 fmt
(@fmt)
Posts: 36
Active Member
Topic starter
 

Thanks.
The "tricky" thing was that I had to save user profile prior to getting this button... :woohoo:
Sorry for this trivial question.


 
Posted : 22 Apr 2020 17H23
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