Forum

[SOLVED] Error
 
Notifications
Retirer tout

[SOLVED] Error

7 Posts
2 Utilisateurs
0 Reactions
4,479 Vu
(@du-plessis)
Posts: 9
Active Member
Début du sujet
 
[#7535]

Hallo,

I'm new to Projeqtor. I'm on version 9.1.2.

When trying to create a new client I'm getting error, system is looking for additional files. I have asked my hosting company to investigate, according to them everything is in order on the server. Please see attached error and error log file.
 


 
Posté : 11/05/2021 10:07 am
(@babynus)
Posts: 14952
Membre Admin
 

Please migrate to V9.1.3.
If issue persists, please post Projeqtor log file.


 
Posté : 11/05/2021 11:35 am
(@du-plessis)
Posts: 9
Active Member
Début du sujet
 

Hallo,

I'm hosting on cpanel it does not give me option to upgrade. How do I upgrade within the software?

Please see attached log file 


 
Posté : 12/05/2021 8:19 am
(@babynus)
Posts: 14952
Membre Admin
 

To migrate you just have to overwrite existing code with new one and reconnect as admin.
Or you can buy our "auto-install" plugin that does it automatically.
The log you provided in Apache. We need projeqtor log file (you'll find it on Administration screen)


 
Posté : 12/05/2021 10:46 am
(@du-plessis)
Posts: 9
Active Member
Début du sujet
 

Hallo,

Attached log file from the application. 


 
Posté : 13/05/2021 10:16 am
(@babynus)
Posts: 14952
Membre Admin
 

It seems you have issue with zlib compression.
Disable it on your php.ini

zlib.output_compression = Off

 
Posté : 14/05/2021 2:07 pm
(@du-plessis)
Posts: 9
Active Member
Début du sujet
 

Thank you,

I have changed zlib.output_compression = Off in php.ini. Problem was I had to change it in the user.ini as well.


 
Posté : 14/05/2021 2:26 pm
Share:
Retour en haut