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[SOLVED] Export to pdf format not possible except for administrators in version 11.3.2

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1,235 Vu
(@projeqtor_cd49)
Posts: 24
Eminent Member
Début du sujet
 
[#9585]

Hello,

All users with the "Administrator profile" can export a project or activity to pdf format. For others, it's not possible.

When I look at the logs, I find this error:

2024-09-30 11:55:50.335 ===== TRACE ===== NEW CONNECTED USER 'c.jeanne'
2024-09-30 11:56:07.492 ** ERROR ** [V11.3.2] ERROR **
2024-09-30 11:56:07.492
** ERROR ** [V11.3.2] on file '/var/www/html/projeqtor/external/html2pdf/src/Html2Pdf.php' at line (5284)
2024-09-30 11:56:07.492
** ERROR ** [V11.3.2] cause = Undefined array key 3
2024-09-30 11:56:48.865
** ERROR ** [V11.3.2] ERROR **
2024-09-30 11:56:48.866 ** ERROR ** [V11.3.2] on file '/var/www/html/projeqtor/external/html2pdf/src/Html2Pdf.php' at line (5284)
2024-09-30 11:56:48.866 ** ERROR ** [V11.3.2] cause = Undefined array key 3
2024-09-30 11:57:04.674 ===== TRACE ===== DISCONNECTED USER 'c.jeanne'

What setting must be made for this to work for other users ?

Thank you

Christophe
 


 
Posté : 30/09/2024 6:37 pm
(@marylene)
Posts: 592
Membre Admin
 

Hello, 

Have you customized your screens? And how? Something has probably been customized per profile that prevents the functionality.


 
Posté : 01/10/2024 12:28 pm
(@projeqtor_cd49)
Posts: 24
Eminent Member
Début du sujet
 

We have indeed customized our screens.

What feature could block pdf export on other profiles ?


 
Posté : 01/10/2024 2:05 pm
(@projeqtor_cd49)
Posts: 24
Eminent Member
Début du sujet
 

I found the solution.

We have customized our screens by profile. On the activities screen for example, I made the "tags" field visible and it works.

We can't hide this "tags" field ?

Christophe


 
Posté : 01/10/2024 5:36 pm
(@marylene)
Posts: 592
Membre Admin
 

So, there is a small bug that we are fixing on the tags, so do not hide this field by going through the popup but hidden for each profile or type... and the tags field disappears well
 


 
Posté : 02/10/2024 12:22 pm
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