Hi, Since the upgrade of ProjeQtor to 6.05 each time I or my staff try to add a new activity or ticket or update the status we receive the following error
Technical issue occured possibly due to bad network connection.
Please try again.
If issue persists, please contact your administrator.
Contact your administrator.
All our other programs work perfectly without any errors and we I spoke with our Host Server Company they said after checking that everything is fine with the network.
We have tried it on multiple computers and in different IP locations and we continually receive the same error.
Your assistance would be greatly appreciated.
1) Check for errors in Browser console and post error message here.
2) Try with different browser, without any extension
I have tried with Google Chrome, Internet Explorer, Firefox all with updated version and the error still occurs. Here is what I receive in the error message.
=> 5397ms | page='today.php' | destination='centerDiv' (server:5093ms, client:304ms) projeqtor.js:76:3
=> 1000ms | page='parameter.php' | destination='centerDiv' (server:859ms, client:141ms) projeqtor.js:76:3
=> 591ms | page='../tool/saveParameter.php' | destination='resultDiv' | formName=parameterForm' | isResultMessage='true' (server:584ms, client:7ms) projeqtor.js:76:3
=> 2693ms | page='objectMain.php' | destination='centerDiv' (server:2213ms, client:480ms) projeqtor.js:76:3
=> 2162ms | page='objectList.php' | destination='listDiv' (server:1747ms, client:415ms) projeqtor.js:76:3
=> 3713ms | page='objectDetail.php' | destination='detailDiv' | formName=listForm' (server:3286ms, client:427ms) projeqtor.js:76:3
=> 2166ms | page='objectList.php' | destination='listDiv' (server:1774ms, client:392ms) projeqtor.js:76:3
=> 1515ms | page='objectList.php' | destination='listDiv' (server:1193ms, client:322ms) projeqtor.js:76:3
=> 2440ms | page='objectList.php' | destination='listDiv' (server:2011ms, client:429ms) projeqtor.js:76:3
=> 2358ms | page='objectList.php' | destination='listDiv' (server:2025ms, client:333ms) projeqtor.js:76:3
=> 1983ms | page='objectList.php' | destination='listDiv' (server:1571ms, client:412ms) projeqtor.js:76:3
=> 1863ms | page='objectList.php' | destination='listDiv' (server:1537ms, client:326ms) projeqtor.js:76:3
=> 1796ms | page='objectList.php' | destination='listDiv' (server:1384ms, client:412ms) projeqtor.js:76:3
=> 1919ms | page='objectList.php' | destination='listDiv' (server:1503ms, client:416ms) projeqtor.js:76:3
=> 1930ms | page='objectList.php' | destination='listDiv' (server:1517ms, client:413ms) projeqtor.js:76:3
=> 1789ms | page='objectList.php' | destination='listDiv' (server:1333ms, client:456ms) projeqtor.js:76:3
=> 1515ms | page='objectList.php' | destination='listDiv' (server:1086ms, client:429ms) projeqtor.js:76:3
=> 1868ms | page='objectList.php' | destination='listDiv' (server:1458ms, client:410ms) projeqtor.js:76:3
=> 1779ms | page='objectList.php' | destination='listDiv' (server:1454ms, client:325ms) projeqtor.js:76:3
=> 3231ms | page='objectDetail.php' | destination='detailDiv' | formName=listForm' (server:2699ms, client:532ms) projeqtor.js:76:3
=> 1188ms | page='objectMain.php' | destination='centerDiv' (server:888ms, client:300ms) projeqtor.js:76:3
[CKEDITOR] Error code: editor-destroy-iframe. ckeditor.js:21:212
"[CKEDITOR] For more information about this error go to http://docs.ckeditor.com/#!/guide/dev_errors-section-editor-destroy-ifram e" ckeditor.js:21:256
[CKEDITOR] Error code: editor-destroy-iframe. ckeditor.js:21:212
"[CKEDITOR] For more information about this error go to http://docs.ckeditor.com/#!/guide/dev_errors-section-editor-destroy-ifram e" ckeditor.js:21:256
=> 1739ms | page='objectDetail.php' | destination='detailDiv' | formName=listForm' (server:1572ms, client:167ms) projeqtor.js:76:3
=> 1968ms | page='../tool/saveObject.php' | destination='resultDiv' | formName=objectForm' | isResultMessage='true' (server:1964ms, client:4ms) projeqtor.js:76:3
=> 1521ms | page='objectDetail.php' | destination='detailFormDiv' | formName=listForm' (server:1423ms, client:98ms) projeqtor.js:76:3
=> 1698ms | page='objectDetail.php' | destination='User_history' | formName=listForm' (server:1689ms, client:9ms) projeqtor.js:76:3
=> 1494ms | page='objectDetail.php' | destination='detailDiv' | formName=listForm' (server:1319ms, client:175ms) projeqtor.js:76:3
=> 1656ms | page='../tool/saveObject.php' | destination='resultDiv' | formName=objectForm' | isResultMessage='true' (server:1652ms, client:4ms) projeqtor.js:76:3
=> 1312ms | page='objectDetail.php' | destination='User_history' | formName=listForm' (server:1301ms, client:11ms) projeqtor.js:76:3
=> 1859ms | page='objectDetail.php' | destination='detailFormDiv' | formName=listForm' (server:1757ms, client:102ms) projeqtor.js:76:3
=> 2003ms | page='objectMain.php' | destination='centerDiv' (server:1524ms, client:479ms) projeqtor.js:76:3
[CKEDITOR] Error code: editor-destroy-iframe. ckeditor.js:21:212
"[CKEDITOR] For more information about this error go to http://docs.ckeditor.com/#!/guide/dev_errors-section-editor-destroy-ifram e" ckeditor.js:21:256
=> 2549ms | page='objectDetail.php' | destination='detailDiv' | formName=listForm' (server:2076ms, client:473ms) projeqtor.js:76:3
=> 1362ms | page='../tool/saveObject.php' | destination='resultDiv' | formName=objectForm' | isResultMessage='true' (server:1357ms, client:5ms) projeqtor.js:76:3
=> 1752ms | page='../tool/saveObject.php' | destination='resultDiv' | formName=objectForm' | isResultMessage='true' (server:1746ms, client:6ms) projeqtor.js:76:3
=> 3475ms | page='objectDetail.php' | destination='detailFormDiv' | formName=listForm' (server:3153ms, client:322ms) projeqtor.js:76:3
=> 3953ms | page='objectDetail.php' | destination='Activity_history' | formName=listForm' (server:3915ms, client:38ms) projeqtor.js:76:3
=> 1679ms | page='../tool/saveObject.php' | destination='resultDiv' | formName=objectForm' | isResultMessage='true' (server:1674ms, client:5ms) projeqtor.js:76:3
=> 3594ms | page='objectDetail.php' | destination='detailFormDiv' | formName=listForm' (server:3250ms, client:344ms) projeqtor.js:76:3
=> 4154ms | page='objectDetail.php' | destination='Activity_history' | formName=listForm' (server:4108ms, client:46ms) projeqtor.js:76:3
=> 2233ms | page='objectDetail.php' | destination='detailDiv' | formName=[object HTMLFormElement]' (server:1822ms, client:411ms) projeqtor.js:76:3
TypeError: _180 is undefined[Learn More] projeqtorDojo.js:2:49069
push http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:49069
.cache["dijit/place"]/</_169.around/< http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:49743
.cache["dojo/_base/array"]/</_4af.forEach http://iconic.productions/projeqtor/external/dojo/dojo.js:2:126288
.cache["dijit/place"]/</_169.around http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:49160
.cache["dijit/Tooltip"]/</_6cc<.show http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:248843
.cache["dijit/Tooltip"]/</_6cb.showTooltip http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:251766
.cache["dijit/form/ValidationTextBox"]/</_cd5<.displayMessage http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:502347
.cache["dijit/form/ValidationTextBox"]/</_cd5<._setMessageAttr http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:503970
.cache["dijit/_WidgetBase"]/</_9f3<.set http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:385561
.cache["dijit/form/ValidationTextBox"]/</_cd5<.validate http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:502255
_277 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:59731
.cache["dijit/form/MappedTextBox"]/</<.validate http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:155711
.cache["dijit/form/ValidationTextBox"]/</_cd5<._refreshState http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:502495
_277 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:59731
.cache["dijit/form/FilteringSelect"]/</<._refreshState http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:552671
.cache["dijit/form/_TextBoxMixin"]/</_481<._onFocus http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:163590
_277 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:59731
.cache["dijit/form/TextBox"]/</_49<._onFocus http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:9798
.cache["dijit/focus"]/</_214<._setStack http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:83682
.cache["dijit/focus"]/</_214<._onTouchNode http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:82864
.cache["dijit/focus"]/</_214<._onFocusNode http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:83085
.cache["dijit/focus"]/</_214<.registerWin/fih< http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:81435
.cache["dijit/form/_FormWidgetMixin"]/</<.focus http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:259114
.cache["dijit/form/_FormMixin"]/</<.validate/< http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:435853
.cache["dojo/_base/array"]/</_4af.map http://iconic.productions/projeqtor/external/dojo/dojo.js:2:126585
.cache["dijit/form/_FormMixin"]/</<.validate http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:435643
submitForm http://iconic.productions/projeqtor/view/js/projeqtor.js:949:7
saveObject http://iconic.productions/projeqtor/view/js/projeqtor.js:3349:3
anonymous http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:9
.cache["dojo/_base/lang"]/</lang.hitch/< http://iconic.productions/projeqtor/external/dojo/dojo.js:2:92667
_50b/</_511 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:138144
.cache["dijit/form/_ButtonMixin"]/</_e5a<._onClick http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:560039
.cache["dojo/_base/lang"]/</lang.hitch/< http://iconic.productions/projeqtor/external/dojo/dojo.js:2:92591
.cache["dijit/form/_ButtonMixin"]/</_e5a<.__onClick http://iconic.productions/projeqtor/external/dojo/projeqtorDojo.js:2:559904
.cache["dojo/_base/lang"]/</lang.hitch/< http://iconic.productions/projeqtor/external/dojo/dojo.js:2:92591
Error on xhrPost return for loadContent('../tool/saveObject.php?destinationWidth=48&destinationHeight=0&isIE=', 'resultDiv', 'objectForm', 'true') :
RequestError: Unable to load ../tool/saveObject.php?destinationWidth=48&destinationHeight=0&isIE= status: 500 projeqtor.js:829:13
Object { message: "Unable to load ../tool/saveObject.p…", stack: ".cache["dojo/errors/create"]/</</_4…", response: Object, status: 500, responseText: "", xhr: XMLHttpRequest } dojo.js:2:102408
.cache["dojo/_base/xhr"]/</_3c4 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:102408
.cache["dojo/_base/xhr"]/</dojo._ioSetArgs/< http://iconic.productions/projeqtor/external/dojo/dojo.js:2:101919
_189 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:37255
_187 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:36947
.cache["dojo/_base/Deferred"]/</dojo.Deferred/this.errback http://iconic.productions/projeqtor/external/dojo/dojo.js:2:38205
_189 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:37511
_187 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:36947
.cache["dojo/_base/Deferred"]/</dojo.Deferred/this.errback http://iconic.productions/projeqtor/external/dojo/dojo.js:2:38205
_189 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:37622
_187 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:36947
.cache["dojo/_base/Deferred"]/</dojo.Deferred/this.errback http://iconic.productions/projeqtor/external/dojo/dojo.js:2:38205
_189 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:37622
_187 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:36947
.cache["dojo/_base/Deferred"]/</dojo.Deferred/this.errback http://iconic.productions/projeqtor/external/dojo/dojo.js:2:38205
.cache["dojo/_base/xhr"]/</dojo.xhr/< http://iconic.productions/projeqtor/external/dojo/dojo.js:2:104522
.cache["dojo/Deferred"]/</_3e7 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:106614
.cache["dojo/Deferred"]/</_3e1 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:106478
.cache["dojo/Deferred"]/</_3e6/this.reject http://iconic.productions/projeqtor/external/dojo/dojo.js:2:108189
.cache["dojo/Deferred"]/</_3ed http://iconic.productions/projeqtor/external/dojo/dojo.js:2:107250
.cache["dojo/Deferred"]/</_3e7 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:106895
.cache["dojo/Deferred"]/</_3e1 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:106478
.cache["dojo/Deferred"]/</_3e6/this.reject http://iconic.productions/projeqtor/external/dojo/dojo.js:2:108189
.cache["dojo/Deferred"]/</_3ed http://iconic.productions/projeqtor/external/dojo/dojo.js:2:107250
.cache["dojo/Deferred"]/</_3e7 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:106895
.cache["dojo/Deferred"]/</_3e1 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:106478
.cache["dojo/Deferred"]/</_3e6/this.reject http://iconic.productions/projeqtor/external/dojo/dojo.js:2:108189
.cache["dojo/Deferred"]/</_3ed http://iconic.productions/projeqtor/external/dojo/dojo.js:2:107250
.cache["dojo/Deferred"]/</_3e7 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:106866
.cache["dojo/Deferred"]/</_3e1 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:106478
.cache["dojo/Deferred"]/</_3e6/this.reject http://iconic.productions/projeqtor/external/dojo/dojo.js:2:108189
.cache["dojo/Deferred"]/</_3ed http://iconic.productions/projeqtor/external/dojo/dojo.js:2:107250
.cache["dojo/Deferred"]/</_3e7 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:106895
.cache["dojo/Deferred"]/</_3e1 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:106478
.cache["dojo/Deferred"]/</_3e6/this.reject http://iconic.productions/projeqtor/external/dojo/dojo.js:2:108189
_31b http://iconic.productions/projeqtor/external/dojo/dojo.js:2:84208
_327 http://iconic.productions/projeqtor/external/dojo/dojo.js:2:84417
Very weird.
Did not face such issue...
Can you try and clean browser cache ?
I cleaned browser issue and problem still occurs.
I tried demo.projeqtor and it worked. I logged in as manager and created ticket #132 and no problem at all.
So there is an issue with your inatallation on your server.
Maybe you should retry the install, unzipping file.
Also make sure to transfer zip file on server and unzip it on server to avoid file transfer issues.
Okay will try this.
If issue persists, please check for errors in projeqtor log file and in apache log file.
Okay will do this too.
I tried installing again by unzipping file on server but now it logs me in by saying login accepted and then shows blank page.
I tried installing again by unzipping file on server but now it logs me in by saying login accepted and then shows blank page.
it sometimes happens when php retrieves old session.
Try and clean browser cache and delete cookies.
I did clear cache and cookies, it displayed login page after this but again after login, it says login accepted and shows blank page,
Check for errors in projeqtor log file and in apache error log file, and post them here.