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Some activities locked in Timesheet

6 Posts
4 Users
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 Dan
(@caccia)
Posts: 340
Contributor
Topic starter
 
[#7935]

Hello,

I am facing some issues where some users are finding that they cannot log work on some activities, but we can't figure out what is blocking.
See screenshot, the lines are entirely read-only.

Note that there was a lot of changes made in the project structure, and I'm afraid maybe some errors occurred that could explain inconsistencies (big projects were moved around, and a user reported some timeouts while doing that...).

Do you know how we could correct the problem and correct the consistency of locked / unlocked assignment lines in Timesheet ?
Even it's something to be done by an admin, that would be ok.

Best regards 

 


 
Posted : 01 Dec 2021 18H34
 Dan
(@caccia)
Posts: 340
Contributor
Topic starter
 

Extra note : when checking in DB, the field 'isNotImputable' is set for these lines. So the application is behaving correctly, but how do I reopen these activities ?


 
Posted : 01 Dec 2021 18H35
(@groudillon)
Posts: 22
Active Member
 

hi,

did u try to check unconsistencies in "Configuration > Administration" menu ?

 


 
Posted : 02 Dec 2021 10H48
(@marylene)
Posts: 592
Contributor Admin
 

It's a pitty, your screenshot is truncated, the whole page cannot be seen and there are some elements that can help solve your problem. Think about it !

After your test with the consistency checks, also check that the current month has not been locked in the monthly consolidation of your project.


 
Posted : 06 Dec 2021 12H01
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Please show screenshot for full page so that we have more information for analysis.
(you may blur names fro confidentiality)


 
Posted : 06 Dec 2021 16H32
 Dan
(@caccia)
Posts: 340
Contributor
Topic starter
 

Hi,
sorry about the screenshot,  indeed it's very limited ! 
I'll get a complete one, and also see if I can run the correction script at end of day today.

I'll get back to you in any case to let you know.

 


 
Posted : 06 Dec 2021 18H26
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