Forum

Ticket time trackin...
 
Notifications
Retirer tout

Ticket time tracking doesn't stop

2 Posts
2 Utilisateurs
0 Reactions
1,188 Vu
(@almarena-it)
Posts: 17
Eminent Member
Début du sujet
 
[#8617]

Hi there,

For a couple of days, I am facing a problem with the ticket time tracking functionality. I have started time tracking on a specific ticket but I don't know why I cannot stop the tracking.
I click on the " Stop work " button and a pop-in displays the message " Work finished " but the work time input boxes don't update and the time tracking doesn't stop on the ticket.
See attached screenshots

Could you please tell me how to proceed to stop the tracking on the ticket ?
Thanks for your feedback.

Regards,

Olivier


 
Posté : 21/11/2022 12:41 pm
(@babynus)
Posts: 14952
Membre Admin
 

Please report any issue in log file or in browser console.


 
Posté : 22/11/2022 4:59 pm
Share:
Retour en haut