Hi,

Wich step are you in the setup process :
- did you fill in Configuration form ?
- did you log-in once (with database upgrade)
In other words :
- do you have a file nmae /tool/parametersLocation.php ?
- is the database full with tables ?

Hi

Many thanks for the reply

I didn't get as far as the config form - just the opening page and the whirling circle then the 500 page

So, if you did not reach the config form, which parameters.php file did you change ?
(the content and location of this file is defined in the config screen)

If you did not reach config screen, then you must must not have /tool/parametersLocation.php file.
Do you confirm ?

In this case, ProjeQtOr log file is not defined yet. You must check for errors in the apache log file.
Please check it and report any issue here.

Hi

Many thanks

I tried the projects/ again using FireFox again and to my surprise I got the config page so I filled out that which I wanted and pressed the OK button it whirled the wheel but then stopped - I can go no further.

So I created the parametersLocation.php file and placed it in tool as per the manual and tried again but it stops on the OK button - continue button does not appear

No 500 file so we have progressed!

Further to the above I went back to Safari and tried again and this time I got

ERROR *
parameter file not found at 'parameters.php'
Check file '/tool/parametersLocation.php' or remove it to use '/tool/parameters.php'.

If problem persists, you may get some help at the forum at ProjeQtOr web site .

the parameters.php file is still in the tool folder

Hi,

You should not have created parametersLocation.php file yourself.
You'd better let ProjeQtOr do it for you.

Once again, you should have a look at Apache log files : if possibly will give you hint about issue.

Now, from what I read, I suspect a write access issue : possibly the PHP user has no write acces to /tool folder or to other target folders.
To check this, try a brand new installation (without parametersLocation.php file created nor any manual change) and give full access to all folders and subfolders (for intance, in the web document root , try a "chmod -R 777 projeqtor")
This will let you have a clean install.
You'll be able to restrict access rights to folders afterwards.

Hi

Thank you for your reply
I deleted the location file and reinstalled the clean parameters file - changed ti permissions to 777

No go - Internal Error messgaes

Replaced the parameters.php with the altered addresses etc for my own created dbs and bingo the view/main.php appears with the configuration page

Press OK - the whirl of the circle and then no further

Changed the fields on the form to reflect the parameters.php file but the same occurs

It Whirls and goes and we go no further

I deleted the location file and reinstalled the clean parameters file

For first install, you don't need a parameters.php file : it will be created during config.

changed ti permissions to 777

What did you send permission to ? file or folder ?
You should apply it recusively to main projector folder.

No go - Internal Error messgaes

What are these errors ?
Please report them here (or join apache or php log file)

Replaced the parameters.php with the altered addresses etc for my own created dbs and bingo the view/main.php appears with the configuration page

You should not do this for configuration.

Hi

Many Thanks for your reply - I took out the parameters file
The 777 permissions were only applied to the projector file
Tried again and...

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@cereallovers.co.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

The same as before.

Also I have checked and
No parameters.php file has been created

The only way I can get the configuration file up is as above by installing the parameters file and:
"Replaced the parameters.php with the altered addresses etc for my own created dbs and bingo the view/main.php appears with the configuration page"

No parameters.php file has been created

Normal, you did not get to the point where it is created (after config screen).

The only way I can get the configuration file up is as above by installing the parameters

This will not help because you have a misconfiguration in your PHP setup that will prevent ProjeQtOr from working correctly.
Please find PHP log file and Apache log file and report them here.