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[SOLVED] Detailed work per resource - weekly

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(@chandrashekhar)
Posts: 275
Honorable Member
Début du sujet
 
[#9399]

Hi,

We are using scheduled report in a mail regarding the subject. Today noticed something unusual in the report when checked via email. I attempted to reproduce the issue but was unsuccessful. However, I wanted to bring it to your attention in case you've received a similar query and have a solution. I've attached a screenshot of the email where the report displays the resource ID instead of the name, although the name appears when checked in the resource. Can you please assist with this?

ProjeQtOr Version: 11.1.5

Thank you.


 
Posté : 06/04/2024 10:56 am
(@maxime)
Posts: 268
Membre Admin
 

Hello,

I don't reproduce your problem either. Do you have the same problem looking directly at this report in projeqtor? If so, do you have any log errors? console errors?
You should receive the report tomorrow (right?). Let us know if it continues, we'll keep it in mind.
Thanks you

Maxca


 
Posté : 10/04/2024 1:21 pm
(@chandrashekhar)
Posts: 275
Honorable Member
Début du sujet
 

Hi,

Q. Do you have the same problem looking directly at this report in projeqtor?
A. I don't have the same problem looking directly at this report in projeqtor.

Q. If so, do you have any log errors? console errors?
A. No, If you guide me I can get it.

Q. You should receive the report tomorrow (right?).
A. Report is scheduled on every Saturday at 9:45 (IST)
 


 
Posté : 10/04/2024 1:42 pm
(@maxime)
Posts: 268
Membre Admin
 

is it a new resource? this week, do you see the resource name correctly?


 
Posté : 10/04/2024 2:11 pm
(@chandrashekhar)
Posts: 275
Honorable Member
Début du sujet
 

Yes, it's a new resource, I have checked name before giving feedback, also checked today too, I can see the resource name correctly.Please find Attached image for reference.


 
Posté : 10/04/2024 2:33 pm
(@maxime)
Posts: 268
Membre Admin
 

No. I wanted to know if this week's report (15) included the resource name correctly.
Can you tell me whether this resource is: " is a contact, is a user, is an employee, is a student, is outsourced, is manager of leaves, is material resource "

 


 
Posté : 10/04/2024 4:25 pm
(@chandrashekhar)
Posts: 275
Honorable Member
Début du sujet
 

We can know about included the resource name correctly in the report on 13 Apr.

This resource is: "is a user" and "is an employee". Please refer the image attached.


 
Posté : 10/04/2024 5:01 pm
(@maxime)
Posts: 268
Membre Admin
 

We can know about included the resource name correctly in the report on 13 Apr.
You can see it in projeqtor report at any time (if you have the acces rights) !

 


 
Posté : 10/04/2024 6:14 pm
(@chandrashekhar)
Posts: 275
Honorable Member
Début du sujet
 

Yes, you are right, I can see it in projeqtor report at any time as I have the access rights. But I find name correctly showing in the report, it was issue in only scheduled report. It was my first effort to check that report before communicating in this forum.


 
Posté : 11/04/2024 8:43 am
(@babynus)
Posts: 14952
Membre Admin
 

Can you try and restrat Cron Process.
Issue is that Cron runs with code existing at its start, so may be running with old code.


 
Posté : 19/04/2024 5:13 pm
(@chandrashekhar)
Posts: 275
Honorable Member
Début du sujet
 

Thanks, I have restarted cron, I will update you tomorrow about whatever the result after scheduled report run.


 
Posté : 19/04/2024 5:46 pm
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