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Adding a notion of "deadline" for tracking some "critical" items which not yet taken into account

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Ambroise
(@ambroise1er)
Posts: 96
Active Member
Topic starter
 
[#1434]

hello Babynus ,

Object : Adding a notion of "deadline date" for tracking some items "very important" which not yet taken into account and so to have more anticipatory .

To allow more " anticipatory " and thus optimize the management and monitoring of activities , not only for the project but for others , it is useful to add a notion of " deadline date " for some elements in particular to ensure their consideration :
- Taking into account the requirements
- Taking into account ticket
- Taking into account the problems

This notion of "deadline date", complete the notion of "due date". It can detect important aspects which have not been taken into account before we get to the due date (related with the project) or before we get to a critical situation related with the contract (penalty, breach of contract, irreversible technical failures, etc..).

Example for the requirements :
*****************************
Adding a "deadline date" in the definition of "requirements", in order to more effectively manage the taking into account of the requirements.
If this "deadline date" is reached, then an alert ( email, message, etc. . ) is triggered and sent to the recipients identified (the project manager, the responsible of this requirement, the requestor, the MOA, mailing list of stakeholders) . Also allow an alert based on a workflow.

This notion of " deadline date " is also to consider for the following elements :
- Actions ,
- Activities ,
- Spots,
- Tests...

Cordialy


 
Posted : 29 Oct 2013 15H48
Klaus
(@climb4fun)
Posts: 449
Contributor
 

Hi ambroise1er,

correct me if I'm wrong. Isn't it possible to manage with "Indicators"? For Tickets, Actions, Milestones and so forth, it is already possible. For Requirements, it's currently not possible.

Regards,

Klaus


 
Posted : 04 Nov 2013 14H46
(@babynus)
Posts: 14952
Member Admin
 

I agree with Klaus.

What you expect as "deadline" is anb alert before the due date.
This is exectly what "indicators" are for.

Maybe just adding indicators to Requirement would do the job.
Any opinion ?


 
Posted : 07 Nov 2013 20H40
Klaus
(@climb4fun)
Posts: 449
Contributor
 

Hi all,

if efforts is low, I would enable it for Requirements as well.

Regards,

Klaus


 
Posted : 08 Nov 2013 16H27
Ambroise
(@ambroise1er)
Posts: 96
Active Member
Topic starter
 

Yes, I agree

However, I have a question:
Today, these different indicators can really trigger an alert to anticipate the onset of problems ?
In other words, a pro-active risk management ...

If so, in what form?


 
Posted : 08 Nov 2013 16H50
(@babynus)
Posts: 14952
Member Admin
 

In Parameters >> Controls & Automation >> Indicators

Here you define for each element class (Ticket, Activity) and each element Type :
- the indicator type you will folow up (repect of due date, respect of validated work, ...)
- the value to trigger a reminder
- the value to trigger an alert
- the receivers of an email alert
- the receivers of an internal alert

For instance,
- For Ticket of type Anomaly / Bug
- Indicator : respect of initial due date / time
- reminder : 1 open days
- alert : 1 open hour
This will trigger a reminder 1 open day before due date, and an alert 1 open hour before due time, except if Ticket is "done" before ...
Moreover, if you define "delay for typket", the due date will be automatically calculated on creation of Ticket.

So you have a fully confiugurable pro-active alert system.


 
Posted : 08 Nov 2013 19H06
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