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Don't copy description and result when copying tickets

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 Dan
(@caccia)
Posts: 340
Contributor
Topic starter
 
[#1471]

Hi Babynus,

I'm still on V3.4.4 at the moment, but still finding some new evolutions to submit... :blush:

I find it rather confusing / unnecessary to copy the description and result fields when copying a ticket. Basically, I find the copy useful to prefill some generic fields (product, version, etc.), but I think each ticket should have a unique description and result.

Cheers!


 
Posted : 14 Nov 2013 20H33
(@babynus)
Posts: 14952
Member Admin
 

Hi,

I think each ticket should have a unique description and result

It is because you use copy to copy a ticket into a new ticket.
In ProjeQtOr, you can copy any element into any other element, for instance a Ticket into an Activity.

For instance, when a user request (recorded as a ticket) becomes an evolution : you just have to copy the ticket into an evolution. So the description, and possibly notes in the result field must also be copied.

But usre, it may be set optional to copy or not...
I recorded ticket #1235 this way.

Regards.


 
Posted : 15 Nov 2013 14H57
 Dan
(@caccia)
Posts: 340
Contributor
Topic starter
 

You're right, I never actually thought about copying to a different type of element - I should keep that in mind!
Thanks 🙂


 
Posted : 18 Nov 2013 13H24
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