Forum

[SOLVED] An indepen...
 
Notifications
Clear all

[SOLVED] An independant "to do List" by ticket

5 Posts
2 Users
0 Reactions
2,930 Views
(@002514)
Posts: 68
Active Member
Topic starter
 
[#6690]

Hi

Just an idea for a new function when we are in ticket menu.
The objectif is to have a "to do list" by ticket (each ticket has her "to do list") with the possiblitie to add a new item in the to do list directly from a ticket. ?
Other solution, have the possiblity to add new task directly from ticket (Task Tag)..

Thank you


 
Posted : 07 May 2020 21H41
(@babynus)
Posts: 14952
Member Admin
 

The objectif is to have a "to do list" by ticket (each ticket has her "to do list") with the possiblitie to add a new item in the to do list directly from a ticket. ?

This looks like Cehcklist.
Or just Actions linked to the ticket.

Other solution, have the possiblity to add new task directly from ticket (Task Tag)..

It's easy adding a link to activity and creating it in one step, or copy ticket as activity.


 
Posted : 10 May 2020 15H13
(@002514)
Posts: 68
Active Member
Topic starter
 

Hi Babynus and thank you for your quick answer..
However your answers are not optimize (it's my opinion ;-)). In fact relative to your answer and if my understanding us correct, i have to go to in action menu to create an action and after, create a link in the ticket... We have a lot of manipulations to do .
My proposition was : create directly from Task Tag in the ticket, a new task. (see attached file)

Thank you for your futur reply


 
Posted : 10 May 2020 18H32
(@babynus)
Posts: 14952
Member Admin
 

In fact relative to your answer and if my understanding us correct, i have to go to in action menu to create an action and after, create a link in the ticket... We have a lot of manipulations to do .

In fact it' not as complicated as you can directly create the action while adding the link.
Click + to add the link, select action, click magnifying glass, then +. you create the action and will go back directly with link created.
Bjut maybe it's not as simple as you wished.

My proposition was : create directly from Task Tag in the ticket, a new task. (see attached file)

Unfortunately, job list is not designed this way, it is designed to propose a fixed list. But maybe the concept could be improved. Ticket #4655 recorded.


 
Posted : 11 May 2020 1H10
(@002514)
Posts: 68
Active Member
Topic starter
 

I'll follow this evolution with attention 😉


 
Posted : 11 May 2020 13H27
Share:

Scroll to Top