After upgrade to 8.6.3 some users faced ticket creation issue.This issue has been faced for all 8.6.* versions.
Two new variables [1]classicFormatHours and [2] classicFormatDate appended after line 1424 and issue has been resolved.
Errors that used faced without above two variables
020-10-31 15:25:01.689 ** ERROR ** [V8.6.3] ERROR **
2020-10-31 15:25:01.689 ** ERROR ** [V8.6.3] on file '/var/www/html/projeqtor/tool/html.php' at line (1489)
2020-10-31 15:25:01.689 ** ERROR ***** [V8.6.3] cause = Undefined variable: classicFormatHours
Request you please review and correct the code.
Issue cannot be reproduced, but confirmed (occurs only when Browser date format displays AM/PM for hours, without leading zeros for hours)
Ticket #5058 recorded
Will be fixed on next patch.
NB : fix will not be to add 2 variables, but to fix name of variables used to fit existing defined wariables.
Thanks for support.