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"An error has occured"

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(@smashcfr)
Posts: 5
Active Member
Topic starter
 
[#1462]

Hello,

I updated my Projeqtor to release 3.4.4, but impossible to finish the update.

When trying to connect as administrator, I have the error message "ERROR : Une erreur est survenue le 2013-11-14 à 08:52:35".

I checked the Apache logs for the main domain, and the domain where projeqtor is installed, but there is nothing.
I tryed to check in the "Consoles" of Firefox, but found nothing.

In the combined.log files, the last actions written are :

POST /tool/loginCheck.php?destinationWidth=350
GET /view/css/images/buttonHover.png

Where can I find more informations, could you help me to understand my issue ?

Thank you very much.


 
Posted : 14 Nov 2013 11H07
babynus
(@babynus)
Posts: 14957
Main Contributor Admin
 

When you get the error "ERROR : Une erreur est survenue le 2013-11-14 à 08:52:35", this means you'll find detail in ProjeQtOr log file.

PrpojeQtOr log file is in a configurable directory.
Default is /file/config, but it is highly advised to move it to a non web reachable place.
If you don't remind where you placed it :
- open /tool/parametersLocation.php
- the parametersLocation variable will tell you where the parameters.php file is.
- open the parameters.php file
- the logFile variable tells you where your log file is...

Please report here the error in the log file.


 
Posted : 14 Nov 2013 12H01
(@smashcfr)
Posts: 5
Active Member
Topic starter
 

Hi, thank you for your answer and your help.

I found the logs, and understood that the issue came from the time limit.

I put a // before the line, and all is fine now.


 
Posted : 14 Nov 2013 15H58
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