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Display in global planning: can't see risks

7 Posts
3 Users
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(@bgenolini)
Posts: 45
Active Member
Topic starter
 
[#6709]

Hello,
I don't manage to see risk in the "Global planning" view (v. 8.4.3).
When I check the box "risk", I get a blank screen, and even when I check "All items". I have to uncheck all to have the view.
Did I do something wrong?

Thanks in advance,


Bernard

 
Posted : 14 May 2020 11H56
Flou
 Flou
(@flou)
Posts: 253
Active Member
 

Hello,

Do you have an error in your logs ?
If you have an error, join us the screenshot of this error.


 
Posted : 18 May 2020 15H05
(@bgenolini)
Posts: 45
Active Member
Topic starter
 

Hello,
I don't have access to the log files. And I did not find a way in the help to get them.
I don't have any error message, and therefore the message console doesn't help either.

Best regards,


Bernard

 
Posted : 19 May 2020 11H16
Flou
 Flou
(@flou)
Posts: 253
Active Member
 

The logs files are accessible in the administration menu, if you don't have access, contact your administrator.


 
Posted : 19 May 2020 18H52
(@bgenolini)
Posts: 45
Active Member
Topic starter
 

Hello,
Sorry for my naive questions, I am a beginner.
I reproduced the discrepancy and got the log file: I've attached it to my reply.

Best regards,


Bernard

 
Posted : 20 May 2020 14H46
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Your RDBMS (DB) is configured with utf8mb4_general_ci.
Projeqtor does not support this defaut format.
As a workaround, add in your parameters.php file :

$paramDbCollation='utf8_general_ci';

 
Posted : 22 May 2020 19H18
(@bgenolini)
Posts: 45
Active Member
Topic starter
 

It works fine now. Thanks a lot.


Bernard

 
Posted : 25 May 2020 22H51
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