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Display in global planning: can't see risks

7 Posts
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4,782 Vu
(@bgenolini)
Posts: 45
Active Member
Début du sujet
 
[#6709]

Hello,
I don't manage to see risk in the "Global planning" view (v. 8.4.3).
When I check the box "risk", I get a blank screen, and even when I check "All items". I have to uncheck all to have the view.
Did I do something wrong?

Thanks in advance,


Bernard

 
Posté : 14 Mai AM 11:055
Flou
 Flou
(@flou)
Posts: 253
Active Member
 

Hello,

Do you have an error in your logs ?
If you have an error, join us the screenshot of this error.


 
Posté : 18 Mai PM 15:055
(@bgenolini)
Posts: 45
Active Member
Début du sujet
 

Hello,
I don't have access to the log files. And I did not find a way in the help to get them.
I don't have any error message, and therefore the message console doesn't help either.

Best regards,


Bernard

 
Posté : 19 Mai AM 11:055
Flou
 Flou
(@flou)
Posts: 253
Active Member
 

The logs files are accessible in the administration menu, if you don't have access, contact your administrator.


 
Posté : 19 Mai PM 18:055
(@bgenolini)
Posts: 45
Active Member
Début du sujet
 

Hello,
Sorry for my naive questions, I am a beginner.
I reproduced the discrepancy and got the log file: I've attached it to my reply.

Best regards,


Bernard

 
Posté : 20 Mai PM 14:055
(@babynus)
Posts: 14952
Membre Admin
 

Your RDBMS (DB) is configured with utf8mb4_general_ci.
Projeqtor does not support this defaut format.
As a workaround, add in your parameters.php file :

$paramDbCollation='utf8_general_ci';

 
Posté : 22 Mai PM 19:055
(@bgenolini)
Posts: 45
Active Member
Début du sujet
 

It works fine now. Thanks a lot.


Bernard

 
Posté : 25 Mai PM 22:055
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