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(@pierreg)
Posts: 23
Active Member
Topic starter
 
[#3695]

When pdf export a test case, the following error appears: "ERROR : Une exception est survenue le 2016-09-26 à 14:50:26"


 
Posted : 26 Sep 2016 16H51
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Please post error log file


 
Posted : 26 Sep 2016 16H56
(@pierreg)
Posts: 23
Active Member
Topic starter
 

Log file


 
Posted : 26 Sep 2016 17H04
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Hi,
I cannot reproduce on V5.4 or V5.5.
Which version are you using ?


 
Posted : 26 Sep 2016 17H19
(@pierreg)
Posts: 23
Active Member
Topic starter
 

V5.4.5


 
Posted : 26 Sep 2016 17H27
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

I tried again and can confirm it does not reproduce on my side on V5.4.5.
So it may come from your data.

Do you produce systematically on every Test Case ?
Do you have some rich text in test case description, prerequitiste or expected result fields ?
Sometime copy/paste from HTML sources introduce bad formated text that cannot be interpreted by PDF generator...
We tried to filter this, but all cases may not be treated.
Are you in that case ?


 
Posted : 26 Sep 2016 17H40
(@pierreg)
Posts: 23
Active Member
Topic starter
 

I was able to reproduce the error. I hid a field with the customization plugin (the "browser" and "operating system" field. In the posting, the export works.

My english is not very good...
En français :
J'ai pu reproduire l'erreur. J'avais caché deux champs à l'aide du plugin de personnalisation (le champ "navigateur" et "operating system"). En les affichant de nouveau, l'export fonctionne correctement. Mais, dès que je masque un des champs, l'erreur revient et on ne peut pas exporter en pdf.


 
Posted : 26 Sep 2016 17H42
(@pierreg)
Posts: 23
Active Member
Topic starter
 

To answer your last post, there is no specific data (just one word).
The problem really comes hidden fields.


 
Posted : 26 Sep 2016 18H19
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Hi,
To be more precise, it concerns hiden fileds when there are several fields on same line....
For instance if you hide "external reference" on test case, issue should not occur.


 
Posted : 26 Sep 2016 18H22
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

... and as an addition, if you hiden the 3 fields that are on the same line, issue disapears


 
Posted : 26 Sep 2016 18H29
(@pierreg)
Posts: 23
Active Member
Topic starter
 

Ok. I mask the 3 fields.
Thank you.


 
Posted : 26 Sep 2016 18H36
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