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Project description: cannot use CKeditor and cannot see content

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(@fischelanz)
Posts: 5
Active Member
Topic starter
 
[#8014]

Hello,

I installed first time Projeqtor V9.4.1 yesterday on Debian.
It works well. Afterthem, I set LDAP up and it works very well.
The only one is, if I want to add a description in a project, I are not able to get an Editor.
(I changed the settings to TextEditor, but I cannot use the description field.)

Please see screenshot.

In Firfox, the editor is present and useable. Also the content is visible.
In Edge, the entered content is not visible and I also cannot enter new content.

How can I solve this issue? Thank you.

 


 
Posted : 11 Jan 2022 5H48
(@babynus)
Posts: 14952
Member Admin
 

Hi,

I cannot reproduce.
 

You must use IE mode on Edge.
Also try and disable all extensions.
If issue still occurs, look for errors in the console and post them here.


 
Posted : 13 Jan 2022 14H36
(@fischelanz)
Posts: 5
Active Member
Topic starter
 

To use IE mode is not an option, but I tried. In IE mode it's not possible to edit the project or create a new one.

After that, I opened the private browser mode from Edge (no addon) but the same result, there is no editor visible. Does the editor anything will download from the internet? Maybe companies firewall will block something?


 
Posted : 18 Jan 2022 4H42
(@fischelanz)
Posts: 5
Active Member
Topic starter
 

I found a JS error, maybe this is a language setting issue.

I use German / Japanese as languages/

(Please see screenshot)


 
Posted : 18 Jan 2022 4H50
(@babynus)
Posts: 14952
Member Admin
 

Hi,
this may be the issue.
CK editor raises an error when lang is unknown.
Can you try and swith to another language (en-us or esle) ?


 
Posted : 18 Jan 2022 11H10
(@fischelanz)
Posts: 5
Active Member
Topic starter
 

I changed to English and the error is gone. But the CKeditor is still available.
There is a button to change the field with CKeditor into full screen. When I click the icon, I can see some JS errors.

If you could please check the screenshot. Thank you again.


 
Posted : 18 Jan 2022 11H38
(@babynus)
Posts: 14952
Member Admin
 

Did you clean browser cache after change of local ?


 
Posted : 18 Jan 2022 12H29
(@fischelanz)
Posts: 5
Active Member
Topic starter
 

Yes, I tried in a new "In private" window from Edge browser, because it will not include session files from befor.


 
Posted : 18 Jan 2022 12H38
(@babynus)
Posts: 14952
Member Admin
 

Hi,

Found source of first javascript error.
Fix will be published in V9.4.2
 


 
Posted : 19 Jan 2022 11H31
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