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Reopen ticket - Notes not addable

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3,217 Vu
(@rexeh)
Posts: 85
Active Member
Début du sujet
 
[#1232]

When reopening a ticket, the ability to add a note is disabled after refresh.

Resolution:

- Select another ticket
- Refocus reopened ticket

Ticket will now have + note option


 
Posté : 27 Juin PM 15:066
(@babynus)
Posts: 14952
Membre Admin
 

Ticket #1125 recorded.

NB : quicker workaround = use refresh button


 
Posté : 28 Juin PM 15:066
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