Hello,
For some time now, I have been unable to delete any field I created from the Customization plugin
I can change their display name, values, hide them, etc.
But I cannot delete them in any way, as the screen doesn't seem to run anything when i click delete and Yes (no loading circle in the middle of the screen)
Which means that If i mess up a field or I need to change one into another later, I can only hide them, and that is not really what I would want.
I've tried different browsers, just in case, but its the same.
Can you look into this ?
Thanks
Which version of projeqtor do you use ?
Which version of Screen Customization plug-in do you use ?
Do you have any error in log file when you try to delete a field ?
I'm on the V9.5.4
and Screen customization is on the V6.1
I updated it not long ago
Which log file should i look into ?
Thanks
projeqtor log file.
You cann access it through Administration page.
I only have this when i click on the maintenance log in Administration
2022-06-27 08:47:28.310 ===== TRACE ===== NEW CONNECTED USER 'me'
2022-06-27 10:19:13.923 ===== TRACE ===== DISCONNECTED USER 'me'
2022-06-27 11:04:50.839 ===== TRACE ===== NEW CONNECTED USER 'me'
Even after producing error for deleting field ?
I click on delete, pop up happens, i click OK
Then nothing happens
This is the very first field that it happened to:
Then you should have error logged in browser console.
Please report it.
here is the log in console mode after clicking on OK in the prompt
There are more dropdown from the yellow and red messages if you want
What is the name of the field you try to delete ?
I see "comminvitationdesc", is that the name of the field ?*
NB : you have an error 500.
This means you may find errors logged in apache error log file or in php error log file.
There are quite a few i would like to delete as i want to move those field to another screen (activities)
And "comminvitationdesc" is one of those
It is a varchar of 50 character limit
Here is the Red one more developped
Hi,
There is no explicit issue on browser console.
Only error 500, meaning there is a server error.
Could you please look for errors logged in Apache error log or in PHP error log.
Hello,
I had this error while watching the Apache error log
[Thu Sep 22 10:47:54.009767 2022] [:error] [pid 8505] [client 172.25.26.17:37198] PHP Fatal error: Cannot declare class UserMain, because the name is already in use in /var/www/html/projeqtor/model/UserMain_old20210628.php on line 0, referer: https://projeqtor.xxxxxxxx.xx/view/main.php
For some reason, the Projeqtor used "UserMain_old20210628.php" while having userMain.php just under it
Renaming the old file to ".php.back" and restarting Apache fixed the problem
While I'm searching for why it still used an old file, the suppression of custom fields works again now.
Thank you
Hi,
I checked : this is not a file from Projeqtor deployment.
This must have been old backup for a file from technical intervention.
Glad to know you fixed the issue.