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[SOLVED] screenCustomization V4.0 not accessible on V7.2.2

7 Posts
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6,989 Vu
 HEU
(@quantamedical)
Posts: 58
Active Member
Début du sujet
 
[#5448]

No menu to acceed to screenCustomization functionnality
Please show screen on admin account

Thank's for help


 
Posté : 25 Sep PM 13:099
(@babynus)
Posts: 14952
Membre Admin
 

Hi,

First , your should concider download and install latest version of plugin (V5.1)

Access to the "screen customization" plugin is managed through "accees to forms", like access to any other screen.
Check that profile of user has access to this screen


 
Posté : 25 Sep PM 13:099
 HEU
(@quantamedical)
Posts: 58
Active Member
Début du sujet
 

Hello,
I have updated this plugin but cannot access config interface

Please Check Version installed :

On accees to forms i have all checked for admin that is account i used

Thanks for help


 
Posté : 15 Oct PM 13:1010
Gautier
(@gautier)
Posts: 207
Membre Admin Registered
 

Hello,

Could you post your logs after install of screen Customization plugin please.


 
Posté : 15 Oct PM 13:1010
 HEU
(@quantamedical)
Posts: 58
Active Member
Début du sujet
 

You will find attached log
Directory rights has been corrected on 10-09-2018


 
Posté : 21 Oct PM 21:1010
(@babynus)
Posts: 14952
Membre Admin
 

There is an issue that may have led to bad configuration of plugin
This plugins (as others) will try move files under projeqtor structure
Here issue seems to stand on "../view/css/images/" that is readonly (for php user) so plugin installation cannot copy expected icons

Try and set access rights as 755 on all files and folders, at least during install of plugin.
Also take care that execution of plugin will require write access to folder projeqtor/model/custom

Try and fix and reinstall.
If menu does not appear, try and delete line with corresponding name in table plugin, and reinstall
This will force complete reinstall.


 
Posté : 21 Oct PM 21:1010
 HEU
(@quantamedical)
Posts: 58
Active Member
Début du sujet
 

Access rights were already corrected before last install (described in log) without success.

I delete manually ALL version of component directly from table plugin
Then install last version of plugin

Menu appears normaly after

Thanks


 
Posté : 22 Oct PM 16:1010
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