The promise directory may be missing in deployment procedure.
We'll fix this.
But this is not source of issue as is it used only with IE to produce PDF export for planning.

To understand issue, please check for errors in browser console.
If no error is displayed, check for netrwork tab and look for response of request raising the issue. Send us this response.

Yes i ve error on browser console. It is written in my message.
Microsoft Edge Error:
Error on xhrPost return for loadContent('objectDetail.php?destinationWidth=1645&destinationHeight=104&isIE=', 'detailDiv', '[object HTMLFormElement]', 'undefined') :
RequestError: Unable to load objectDetail.php?destinationWidth=1645&destinationHeight=104&isIE= status: 0
projeqtor.js (831,13)

Firefox Error:
Error on xhrPost return for loadContent('objectDetail.php?destinationWidth=1334.4&destinationHeight=501.4&isIE=', 'detailDiv', '[object HTMLFormElement]', 'undefined') :
RequestError: Unable to load objectDetail.php?destinationWidth=1334.4&destinationHeight=501.4&isIE= status: 0

Hi,

I saw the main error, it is "RequestError: Unable to load objectDetail.php".
I expected to sse more detailed error message.
Only hint it give is that it cannot load the main object page... but we cannot know why.

That was subject of my second request :
"If no error is displayed, check for network tab and look for response of request raising the issue (it is request to objectDetail.php). Send us this response."
This may give some hints.
As you wrote there is nothing in log file, and Apache log showing nothing relative to objectDatil.php, it is quite difficult to investigate 🙁

Ok this is full error text:

=> 863ms | page='objectMain.php' | destination='centerDiv' (server:144ms, client:719ms)
projeqtor.js (76,3)
SCRIPT7002: XMLHttpRequest: Ağ Hatası 0x800c0007, İstenilen kaynak için kullanılabilir bir veri yok.

main.php
Error on xhrPost return for loadContent('objectDetail.php?destinationWidth=1325&destinationHeight=0&isIE=', 'detailDiv', 'listForm', 'undefined') :
RequestError: Unable to load objectDetail.php?destinationWidth=1325&destinationHeight=0&isIE= status: 0
projeqtor.js (831,13)
RequestError: Unable to load objectDetail.php?destinationWidth=1325&destinationHeight=0&isIE= status: 0
dojo.js (2,103057)
{
[functions]: ,
__proto__: { },
message: "Unable to load objectDetail.php?destinationWidth=1325&destinationHeight=0&isIE= status: 0",
name: "RequestError",
response: {
[functions]: ,
__proto__: { },
options: { },
status: 0,
text: "",
url: "objectDetail.php?destinationWidth=1325&destinationHeight=0&isIE=",
xhr: {
[functions]: ,
__proto__: { },
DONE: 4,
HEADERS_RECEIVED: 2,
LOADING: 3,
msCaching: "auto",
onabort: null,
onerror: null,
onload: null,
onloadend: null,
onloadstart: null,
onprogress: null,
onreadystatechange: null,
ontimeout: null,
OPENED: 1,
readyState: 4,
response: "",
responseText: "",
responseType: "",
responseURL: "",
responseXML: null,
status: 0,
statusText: "",
timeout: 0,
UNSENT: 0,
upload: { },
withCredentials: false
}
},
responseText: "",
stack: "Error: Unable to load objectDetail.php?destinationWidth=1325&destinationHeight=0&isIE= status: 0
at _4a6 ( http://test.proje.com/k/projeqtor/external/dojo/dojo.js?version=V6.2.4.0168:2:125468)
at _32a ( http://test.proje.com/k/projeqtor/external/dojo/dojo.js?version=V6.2.4.0168:2:84994 )",
status: 0,
xhr: { }
}

"If no error is displayed, check for network tab and look for response of request raising the issue (it is request to objectDetail.php). Send us this response."

response to this request in network tab is this:

Resource #40   - XXX TEst

<div style="paddin   Posted : 18 May 2017 17H29  babynus (@babynus) Posts: 14952 Member Admin   The response really ends at <div style="paddin ??? Then, sure response in not complete... There must be an error in the log file (not very likely) or in the apache log file, of possibly on one network control item (firewall, proxy). It really semms that response has been abuptly "ended".   Posted : 18 May 2017 19H17  DiRi (@diri) Posts: 43 Active Member   Ever thought about slow connections? Javascript can be very sensible ...   Posted : 19 May 2017 7H26  Gulsum (@gulsum) Posts: 11 Active Member Topic starter   But if it's about my firewall protection, then your online demo also won't be work for me, doesn't it?   Posted : 24 May 2017 17H07  Gulsum (@gulsum) Posts: 11 Active Member Topic starter   But i had no problem before upgrade and also again your online demo works fine.   Posted : 24 May 2017 17H08  babynus (@babynus) Posts: 14952 Member Admin   But if it's about my firewall protection, then your online demo also won't be work for me, doesn't it? No, because it may be due to Firewall or Proxy on server side, not on your workstation.   Posted : 24 May 2017 17H31  babynus (@babynus) Posts: 14952 Member Admin   Try and check for errors in Apache error log file. Maybe we'll find hints here.   Posted : 24 May 2017 17H33  Gulsum (@gulsum) Posts: 11 Active Member Topic starter   Our server is test server and runs on intranet so we switched off firewall. We don't use Proxy also:(   Posted : 25 May 2017 17H13  Gulsum (@gulsum) Posts: 11 Active Member Topic starter   Nothing on apache log except from missing promise directory.   Posted : 25 May 2017 17H14  babynus (@babynus) Posts: 14952 Member Admin   Try and increase the output_buffering size in php.ini It may be the source of output truncation (and V6.2 uses buffering that was not used before)   Posted : 25 May 2017 19H54  Gulsum (@gulsum) Posts: 11 Active Member Topic starter   Increased the buffer size. Now the error changed: It says: ERROR : An error occurred on 2017-05-26 at 10:50:52 In projector error log: 2017-05-26 10:45:52.072 ** ERROR ** [V6.2.4] on file '/srv/www/htdocs/projeqtor/view/objectDetail.php' at line (4510) 2017-05-26 10:45:52.072 ** ERROR ** [V6.2.4] cause = ob_get_clean(): failed to delete buffer zlib output compression No error log for apache nor browser console.   Posted : 26 May 2017 11H55  Gulsum (@gulsum) Posts: 11 Active Member Topic starter   I set zlib.output_compression off and it works now!   Posted : 26 May 2017 12H10  babynus (@babynus) Posts: 14952 Member Admin   GREAT !!!! So it was an output_buffering issue...   Posted : 26 May 2017 12H17  Gulsum (@gulsum) Posts: 11 Active Member Topic starter   Yes seems like that. Thank you so much.   Posted : 26 May 2017 12H20 Forum Jump: Requests — Submit issues — Ask questions — Propose evolutions — Feedbacks Informations — News — Tips & tricks   Previous Topic Next Topic   Share: Forum Information Recent Posts Unread Posts Tags 13 Forums 10.1 K Topics 39.7 K Posts 3 Online 16.6 K Members Our newest member: Matteo Latest Post: PROJEQTOR Version V13.0.1 is now the latest stable release Forum Icons: Forum contains no unread posts Forum contains unread posts Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed  Powered by wpForo version 3.1.4 Connect Subscribe Remember me Forgot Password? Sign in I accept the Terms of Service and Privacy Policy Subscribe Lost your password? Please enter your username or email address. You will receive a link to create a new password via email. Send reset email body::-webkit-scrollbar { width: 7px; } body::-webkit-scrollbar-track { border-radius: 10px; background: #f0f0f0; } body::-webkit-scrollbar-thumb { border-radius: 50px; background: #dfdbdb } Functional cookies This website uses cookies to ensure its proper functioning and they cannot be disabled from our systems. We do not use them for advertising purposes. If these cookies are blocked, certain parts of the website may not function properly. Functional Functional Always active Preferences Preferences Statistics Statistics Marketing Marketing Manage options Manage services Manage {vendor_count} vendors Read more about these purposes Accept Refuse View preferences Save preferences View preferences {title} {title} {title} Functional cookies Scroll to Top