Forum

Ticket screen organ...
 
Notifications
Retirer tout

Ticket screen organisation issue

5 Posts
2 Utilisateurs
0 Reactions
2,773 Vu
(@c-pache)
Posts: 59
Active Member
Début du sujet
 
[#3671]

Hi !
I have an issue on ticket screen : since I used custom screen plugin and moved product/component/version items, I have a strange behavior. Linked element section isn't at the right place. I reverted back my customization but the issue is the same. Look at this screenshot, Linked elements are under Product section.

Do you have a file or something where to reorganize the screen properly ?
Thank you for your answer.


 
Posté : 13 Sep PM 16:099
(@babynus)
Posts: 14952
Membre Admin
 

Hi,
Issue recorded in Plugin roadmap.

NB : if you use reset feature available on V2.0 of plugin, you'll retreive correct display.


 
Posté : 13 Sep PM 19:099
(@c-pache)
Posts: 59
Active Member
Début du sujet
 

I know that but I'll loose all my customized fileds... do you think It can be solved without reset ? I have done a big customization work on this screen...


 
Posté : 14 Sep PM 13:099
(@babynus)
Posts: 14952
Membre Admin
 

We'll bring improvements on the plugin.
You can send us your file /model/custom/Ticket.php. We'll fix things.


 
Posté : 14 Sep PM 13:099
(@c-pache)
Posts: 59
Active Member
Début du sujet
 

Thank you for your answer.
Since I have the concerned file path, I fixed it by myself 😉


 
Posté : 14 Sep PM 14:099
Share:
Retour en haut