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Hi all,
I just noticed that ProjeQtor increments my tickets ID by 2, and not by 1. can anyone see where the problem is from ?
Thank you !
Hi, welcome to Projeqtor.
Have you checked in the database if the ID of all tickets is incremented only and systematically by "+2" or normally by + 1 ?
Do other people use ProjeQtor into your firm? If so, other users may be creating tickets, not necessarily for your projects, and you may not know about them. In this case, the identifier of each ticket is always incremented by "+1" to each creation regardless of the project for which it was created. In other words, you would create a ticket each time another had been created by someone else, which could explain +2.
Please tell us.
Best regards.
Hi,
Thank you for your reply.
I checked the ticket table in the database, the tickets id is incremented by +2 automatically.
is it configurable?
Best regards.
Wich version of ProjeQtOr are you using.
Similar behavior can be found on V7.1.1, fixed on V7.1.2
We are using ProjeQtor V7.0.9
Cannot reproduce.
Only possibility I can imagine, is that you use postgreSql and sequence has increment_by=2
What is your DB ?
Hi, Thank you for reply.
We actually use MariaDB 10.2.6
Check value for auto-increment-increment in my.cnf file
You are right: auto_increment_increment=2
Thank you very much