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Closed contact showing on the list

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 BILA
(@lsigroup)
Posts: 304
Contributor
Topic starter
 
[#6300]

Hi,

I noticed something,
We wanted to close a contact because we will not use him anymore, but he did tickets in the past and we want to keep this history, so we're not deleting him.
But when closing the given contact, he continues to be shown in the "contact drop down list" when for example creating a new ticket and selecting the project he is affected (there are other contacts).

What can we do to avoid this ?

Thank you,

Regards


 
Posted : 16 Oct 2019 12H25
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Issue recorded as Ticket #4254.
As a workaround, you can close his allocation to projects...


 
Posted : 17 Oct 2019 12H15
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