I change to default rn
But not work
the log file :
///////////////
2013-07-27 00:33:13 ===== TRACE ===== sendMailAnonymous
2013-07-27 00:33:14 ** ERROR ** ERROR **
2013-07-27 00:33:14 ** ERROR ** on file 'C:wampwwwprotoolprojector.php' at line (883)
2013-07-27 00:33:14 ** ERROR ** cause = mail() [function.mail]: Failed to Receive
2013-07-27 00:33:14 ** ERROR ** Error sending mail
2013-07-27 00:33:14 ** ERROR ** SMTP Server : smtp.topnet.tn
2013-07-27 00:33:14 ** ERROR ** SMTP Port : 25
2013-07-27 00:33:14 ** ERROR ** Sendmail path :
2013-07-27 00:33:14 ** ERROR ***** Mail stored in Database : #18

//////////////////////////////
the lines on file "projector.php"
///////////////////////////////
876 if ($paramMailSmtpServer!==null) {
877 //$resultMail=mail($to,$title,$message,$headers);
878 debugLog("mail()");
879 debugLog("to=$to");
880 debugLog("title=$title");
881 debugLog("message=$message");
882 debugLog("headers=$headers");
883 $resultMail=mail($to,$title,$message,$headers);
884 debugLog("resultMail=$resultMail");
885
886 } else {
887 errorLog(" SMTP Server not set. Not able to send mail.");
888 }

Please read all the posts :S

The log is not as expected.
I expect some debug traces.
You should set logLevel to 3 in parameters.php

$logLevel='3';

Thne try again and post log result.

After setting logLevel to 3
the log file when sending ùail on project module. I try the new latest version of project'or ria

2013-07-27 10:45:47 ----- DEBUG ----- mail()
2013-07-27 10:45:47 ----- DEBUG ----- to=******@.**
2013-07-27 10:45:47 ----- DEBUG ----- title=[My Own Project'Or RIA] message from admin : Project #1
2013-07-27 10:45:47 ----- DEBUG ----- message=

hekko

2013-07-27 10:45:47 ----- DEBUG ----- headers=MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
From: ******@.**
Reply-To: ******@.**
Content-Transfer-Encoding: 8bit
X-Mailer: PHP/5.3.10
2013-07-27 10:45:48 ** ERROR ** ERROR **
2013-07-27 10:45:48 ** ERROR ** on file 'C:wampwwwprtoolprojector.php' at line (855)
2013-07-27 10:45:48 ** ERROR ** cause = mail() [function.mail]: SMTP server response: 451 See http://pobox.com/~djb/docs/smtplf.html.
2013-07-27 10:45:48 ----- DEBUG ----- resultMail=
2013-07-27 10:45:48 ** ERROR ** Error sending mail
2013-07-27 10:45:48 ** ERROR ** SMTP Server : smtp.**.**
2013-07-27 10:45:48 ** ERROR ** SMTP Port : 25
2013-07-27 10:45:48 ** ERROR ** Sendmail path :
2013-07-27 10:45:48 ** ERROR ** Mail stored in Database : #3

Thanks for the log.
The error is 451 again...

1) What is the end of line on the global parameters screen ?
It should be default "rn".

2) Could you please try from user, where it works correctly.

3) Could you also try from another item (ticket for instance)

and post here again log result.
Thanks.

1) The end of line on the global parameters screen "rn".
2) Send mail from user works correctly
3) send mail from ticket not works
Log file:
//////////////
/////////////////////////////
Log Mail send from user module
/////////////////////////////
2013-07-27 12:29:29 ----- DEBUG ----- mail()
2013-07-27 12:29:29 ----- DEBUG ----- to=******@**.**
2013-07-27 12:29:29 ----- DEBUG ----- title=[My Own Project'Or RIA] message from : Your account information
2013-07-27 12:29:29 ----- DEBUG ----- message=You are welcome to My Own Project'Or RIA at http://localhost/pr .
Your login is admin.
Your password is initialized to admin
You will have to change it on first connection.

In case of an issue contact your administrator at ******@**.**.
2013-07-27 12:29:29 ----- DEBUG ----- headers=MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
From: ******@**.**
Reply-To: ******@**.**
Content-Transfer-Encoding: 8bit
X-Mailer: PHP/5.3.10
2013-07-27 12:29:30 ----- DEBUG ----- resultMail=1
////////////////////////
Log Mail send from ticket module
///////////////////////
2013-07-27 12:30:30 ----- DEBUG ----- mail()
2013-07-27 12:30:30 ----- DEBUG ----- to=******@yahoo.fr
2013-07-27 12:30:30 ----- DEBUG ----- title=[My Own Project'Or RIA] message from admin : Ticket #1
2013-07-27 12:30:30 ----- DEBUG ----- message=

test

2013-07-27 12:30:30 ----- DEBUG ----- headers=MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
From: ***@**.**
Reply-To: ******@**.**
Content-Transfer-Encoding: 8bit
X-Mailer: PHP/5.3.10
2013-07-27 12:30:31 ** ERROR ** ERROR **
2013-07-27 12:30:31 ** ERROR ** on file 'C:wampwwwprtoolprojector.php' at line (855)
2013-07-27 12:30:31 ** ERROR ** cause = mail() [function.mail]: Failed to Receive
2013-07-27 12:30:31 ----- DEBUG ----- resultMail=
2013-07-27 12:30:31 ** ERROR ** Error sending mail
2013-07-27 12:30:31 ** ERROR ** SMTP Server : smtp.***.tn
2013-07-27 12:30:31 ** ERROR ** SMTP Port : 25
2013-07-27 12:30:31 ** ERROR ** Sendmail path :
2013-07-27 12:30:31 ** ERROR ***** Mail stored in Database : #8

So, it confirms that headers are identical in both cases (working and not working).

The only significant difference is the message body.

So please, could you try 2 tests :

1) In /model/persistence/SqlElement.php, add 1 line after line 2473, this way :

  public function getMailDetail () {
    return "OK";

and test sending mail.

2) copy the attaches SqlElement.php file into /model/persistence
and test again.

Thanks.

I added line " return "OK";" after public function getMailDetail () { (Line 2743)
the message error in log file :

2013-07-27 16:27:28 ----- DEBUG ----- mail()
2013-07-27 16:27:28 ----- DEBUG ----- to=************@gmail.com
2013-07-27 16:27:28 ----- DEBUG ----- title=[My Own Project'Or RIA] message from admin : Project #1
2013-07-27 16:27:28 ----- DEBUG ----- message=

test

OK

2013-07-27 16:27:28 ----- DEBUG ----- headers=MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
From: ********@***.tn
Reply-To: *********@****.tn
Content-Transfer-Encoding: 8bit
X-Mailer: PHP/5.3.10
2013-07-27 16:27:31 ** ERROR ** ERROR **
2013-07-27 16:27:31 ** ERROR ** on file 'C:wampwwwprtoolprojector.php' at line (855)
2013-07-27 16:27:31 ** ERROR ** cause = mail() [function.mail]: SMTP server response: 451 See http://pobox.com/~djb/docs/smtplf.html.
2013-07-27 16:27:31 ----- DEBUG ----- resultMail=
2013-07-27 16:27:31 ** ERROR ** Error sending mail
2013-07-27 16:27:31 ** ERROR ** SMTP Server : smtp.*****.tn
2013-07-27 16:27:31 ** ERROR ** SMTP Port : 25
2013-07-27 16:27:31 ** ERROR ** Sendmail path :
2013-07-27 16:27:31 ** ERROR ***** Mail stored in Database : #12

To resolve this issue ,would you mind to tell me about your web-container (easyphp, wamp, xampp, version, and your project'or ria version ... :silly:

Can you try to copy the attached SqlElement.php file into /model/persistence
and test again (after unziping it !).
Thanks.

always the same error on project module when i try to send mail.
log file:
2013-07-27 18:04:59 ----- DEBUG ----- mail()
2013-07-27 18:04:59 ----- DEBUG ----- to=*********@**.**
2013-07-27 18:04:59 ----- DEBUG ----- title=[My Own Project'Or RIA] message from admin : Project #1
2013-07-27 18:04:59 ----- DEBUG ----- message=google

2013-07-27 18:04:59 ----- DEBUG ----- headers=MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
From: *********@**.**
Reply-To: *********@**.**
Content-Transfer-Encoding: 8bit
X-Mailer: PHP/5.3.10
2013-07-27 18:04:59 ** ERROR ** ERROR **
2013-07-27 18:04:59 ** ERROR ** on file 'C:wampwwwprtoolprojector.php' at line (855)
2013-07-27 18:04:59 ** ERROR ** cause = mail() [function.mail]: SMTP server response: 451 See http://pobox.com/~djb/docs/smtplf.html.
2013-07-27 18:04:59 ----- DEBUG ----- resultMail=
2013-07-27 18:04:59 ** ERROR ** Error sending mail
2013-07-27 18:04:59 ** ERROR ** SMTP Server : smtp.**.tn
2013-07-27 18:04:59 ** ERROR ** SMTP Port : 25
2013-07-27 18:04:59 ** ERROR ** Sendmail path :
2013-07-27 18:04:59 ** ERROR ** Mail stored in Database : #19

Another try : always with the provided SqlElement.php, change /tool/projector.php and add

	$messageBody = wordwrap($messageBody, 70);

at line 589.
It should give :

function sendMail($to, $subject, $messageBody, $object=null, $headers=null, $sender=null, $boundary=null)  {
	$paramMailSmtpUsername = Parameter::getGlobalParameter('paramMailSmtpUsername');
	$paramMailSmtpPassword = Parameter::getGlobalParameter('paramMailSmtpPassword');
	$messageBody = wordwrap($messageBody, 70);
	if (! $paramMailSmtpUsername or ! $paramMailSmtpPassword) {
	  return sendMailAnonymous($to, $subject, $messageBody, $object, $headers, $sender, $boundary);	
	} else {
	  return sendMailAuthentified($to, $subject, $messageBody, $object, $headers, $sender, $boundary);
	}
}

and try again...

thank you very much for your attention but there are the same error :woohoo:

Hi,

I don't have any more idea on Project'Or RIA side.
My last advice is to try another smtp server.
You can for instance try gmail smtp.
You just need a google account.

Parameters are :
smtp host : ssl://smtp.gmail.com
smtp port : 465
smtp login : your google account (a gmail address)
smtp password : your google password

I want to ask a question, is that sending email is activated in different modules for your personel Project'or ria :angry:

Hello friend
the problem has no relation with the SMTP server, simply because when i changed the variable "$ message" with 'hello' that is defined in projector.php :
Line code :

$ resultMail = mail ($ to, $ title, $ message, $ headers);

, the mail transfer with OK. 👿

Please could you help me
🙁

Hi,

I suggested to try another smtp server because I never faced this issue, nor was it reported.
I send emails with no issue through several SMTP servers :
- smtp.free.fr
- ssl://smtp.gmail.com (worth a try)
- local sendMail on linux
The issue does not appear to be PHP stack dependant, as I have instances running correctly under :
- EasyPHP (windows)
- WAMP (windows)
- Zend (Linux)
- Default PHP on Ubuntu (Linux)

Really it is worth a try for you to test another SMTP server.
I think your smtp server has some limitations that I cannot identify.
The different tests I advised you were to remove any common limitations :
- remove all break lines in Message
- format all break lines in headers as nr
- truncate Message to 70 characters per line

I'm blocked, 🙁 could you send me a stable version of project'or ria with positive test of send mail.

You can download a packaged version here :
projectorria.toolware.fr/files/EasyPHP.1...ojectOrRIA.3.4.0.zip

You just have to
- unzip archive
- run EasyPHP-12.1.exe (accept configuration changes as proposed)
- access to http://localhost/projectorria
- connect as admin/admin

But I don't think this will solve your issue.
You'll have to configure the smtp server, and if you continue with same server, issue won't be solved.

Please try another smtp server as previously suggested (for instance smtp.gmail.com).

Hello
Url :projectorria.toolware.fr/files/EasyPHP.1...ojectOrRIA.3.4.0.zip !!!
The requested URL /files/EasyPHP.1...ojectOrRIA.3.4.0.zip was not found on this server.

http://projectorria.toolware.fr/files/EasyPHP.12.1_ProjectOrRIA.3.4.0.zip

😉

Finally It Works !

:woohoo: :woohoo:
:woohoo: :woohoo:
:woohoo: :woohoo:
:woohoo:
:woohoo: :woohoo:
:woohoo: :woohoo:
:woohoo: :woohoo:
:woohoo:
:woohoo: :woohoo:
:woohoo: :woohoo:
:woohoo: :woohoo:
:woohoo:

So, what was wrong ?

send mail for projects or tickets, only works on ssl mode. so the configuration depend on web container, and the Path directory.
:whistle:

only works on ssl mode

Not so sure.
I just think your inital smtp server has some typical restriction.
Trying another one solves the issue, but not because of ssl, just because of other smpt server.
I use a smtp server in no ssl mode without any issue since several years with Project'Or RIA with no issue, and so do many community members.