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(@durotmc)
Posts: 7
Active Member
Topic starter
 
[#7940]

Hello,
i really have a problem copying/pasting into a text box in a ticket. (in the description box or in 'Note' box..

i copy a piece of text in message or from a word text and i can't paste it in a text box ..
the buttons of the menu are off . i can't put a text in bold or in italics
Thanks, 

 


 
Posted : 02 Dec 2021 17H26
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Strange.
Which browser are you using ?


 
Posted : 03 Dec 2021 19H48
(@durotmc)
Posts: 7
Active Member
Topic starter
 

Hello,

I use Firefox version : 78.12

Thanks,


 
Posted : 06 Dec 2021 11H28
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Hi,

I cannot reproduce, all works fine for me with Firefox (and other browsers).
Do you reproduce only on your instance or do you also reproduce on Demo ?
If you reproduce on Demo, check for Extensions on your browser. Try and disable/unsinstall all extensions.
If all works fine without extension, re-enable them one by one to find the one which is messing with CK-Editor.
(we once noticed that Skype Click-to-call extension was messing with projeqtor)


 
Posted : 06 Dec 2021 18H06
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