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How to Define Events in Case of Item Workflow Transitions

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(@gohrner)
Posts: 74
Active Member
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[#7542]

Hi everyone,

Concerning Workflows, the PQ 9.1.3 manual says:

It is possible to define events when a state passes.

(The manual available on this web page still is an older version which does not contain this sentence, so unfortunately I cannot link to it.)

Besides this mentioning that it IS possible to specify events, I could not find any further information about it - neither, which types of events can be added, nor how to actually do so... 🙁

It would be good to be able to unassign or re-assign items during a transition for example.

Who knows more?

In addition, is it possible to add constraints to a transition? At some item types like "Tickets" I saw a bunch of boolean flags where it's possible to toggle a "mandatory" flag for a specific selection of predefined fields and states.

Is it possible to attach custom constraints to fields / conditions?

Is it also possible to define constraints like "the item HAS to be assigned to a NEW/DIFFERENT assignee in order to perform this specific transition"?


 
Posted : 14 May 2021 15H21
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Besides this mentioning that it IS possible to specify events, I could not find any further information about it - neither, which types of events can be added, nor how to actually do so... 

Sure this sentence is not clear.
It will be changed to :

It is possible to define some mandatory fields on some status change (in the definition of type of item or through the Screen Customization plugin).

 

In addition, is it possible to add constraints to a transition? At some item types like "Tickets" I saw a bunch of boolean flags where it's possible to toggle a "mandatory" flag for a specific selection of predefined fields and states.
Is it possible to attach custom constraints to fields / conditions?

Screen customization plugins give this possibility.

Is it also possible to define constraints like "the item HAS to be assigned to a NEW/DIFFERENT assignee in order to perform this specific transition"?

No, this complex automation is not possible, not without some coding.


 
Posted : 14 May 2021 16H10
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