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Topic starter
Hello out there,
if i got mails from IMAP automatically and create tickets from it, is it possible to send automated reply to the mail address stored in the external reference ?
Best regards.
Markus Gasteiger
Posted : 13 Apr 2021 14H52
No
Simply because external reference can store anything, not only an email address (and was not designed for this purpose)
Posted : 13 Apr 2021 15H48