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Simple ticket submission - Ticket type default...

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(@rexeh)
Posts: 85
Active Member
Topic starter
 
[#1356]

Hello,

I wish to give clients access to submit tickets via Simple Tickets.

Currently this is working, but all the tickets they submit default to type "Development" when I actually want it to be "support".

Are there any solutions here?


 
Posted : 02 Sep 2013 23H04
(@babynus)
Posts: 14952
Member Admin
 

Default type, and so type for simple tickets is always the first in the list of types.
So you just have to reorder (change order values) the list of Ticket Types to have "support" first in the list 😉


 
Posted : 03 Sep 2013 18H15
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