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I have a situation whereby the user, who is raising ticket, must upload details in the form of an attachment. It can be a standard file like docx, pptx, xlsx, pdf, txt...
How can I make this attachment as mandatory? At least 1 attachment must be uploaded before Ticket can proceed to next step.
I looked at TicketMain.php and found that there is an array variable $_Attachment. But I am not sure how do I make it mandatory! :ohmy: Please help.
I am an Eagle. On a mission to help those who want to help themselves...
You just cannot.
At least not without coding it explicitely.
Thanks babynus.
I am an Eagle. On a mission to help those who want to help themselves...