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Hi,
In a ticket we can found "reference". It's built concatenating Project code and Type of ticket code (depending global parameters : {PROJ}-{TYPE}-).
Or this reference is calculated on creation of elements, and many times it's not updated with project updates. References are fixed when I use copy of element too.
Have you planned to solve these anomalies ?
Thx
Sorry, I just find a global parameter allowing the change of reference when project or type is modifed (and saved).