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Hello,
I tried to change a little bit the subject of some messages.
If i have this subject, i can send the mail
[${dbName}] message from ${sender} : ${item} #${id} : ${name}
But if i have this subject, i have always an error when i want to send the mail
[${dbName}] message from ${sender} : ${project} - ${name} : ${item} #${id}
What is wrong in the construction ?
Check for errors in log file.
I have only this in the error log file when there is an error
2016-01-12 18:53:28.856 ** ERROR ** Error sending mail
2016-01-12 18:53:28.868 ** ERROR ** SMTP Server : ssl0.ovh.net
2016-01-12 18:53:28.869 ** ERROR ** SMTP Port : 465
2016-01-12 18:53:28.870 ** ERROR ** Mail stored in Database : #63
2016-01-12 18:53:28.870 ** ERROR ** PHPMail error : SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
2016-01-12 18:53:28.870 ** ERROR ** PHPMail debug :
Is there a way to solve this kind of issue ?
Issue does not seem to depend on email subject.
Issue is "SMTP connect() failed".
Could you try and remove the ${project} field ?
If is works this way, possibly project name contains some characters that sets a mess. Could you then indicate project name ?
Link to the sendMail problem.
Request recorded as Ticket #1926