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PDF Printing Error
 
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PDF Printing Error

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(@foster)
Posts: 13
Active Member
Topic starter
 
[#2141]

Hi,

I can't print any result (i.e milestone, reports, etc.) from Projector. I always get this error message . "...ERROR : Une exception est survenue le 2014-12-28 Ã 14:50:17"

I would be happy to receive any help.

Thank you.

Frederic


 
Posted : 28 Dec 2014 16H50
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Please post here detailed error you'll find in the log file.


 
Posted : 28 Dec 2014 17H17
(@foster)
Posts: 13
Active Member
Topic starter
 

How to reach the log file ?


 
Posted : 28 Dec 2014 17H32
(@foster)
Posts: 13
Active Member
Topic starter
 

Do not consider my last reply

Please find below the last uptodate log file :

2014-12-28 15:44:56 ** ERROR ** EXCEPTION **
2014-12-28 15:44:56
** ERROR ** on file '/home/laulaupe/www/projeqtor/external/html2pdf/html2pdf.class.php' at line (1252)
2014-12-28 15:44:56
** ERROR ** cause = ERROR n°1 : The tag <PAGE> does not yet exist.If you want to add it, you must create the methods o_PAGE (for opening) and c_PAGE (for closure) by following the model of existing tags.If you create these methods, do not hesitate to send me an email to webmaster@html2pdf.fr to included them in the next version of HTML2PDF. HTML : ...1%;">

...
2014-12-28 15:44:56 ** ERROR ** => #0 /home/laulaupe/www/projeqtor/external/html2pdf/html2pdf.class.php (1227) -> _executeAction()
2014-12-28 15:44:56
** ERROR ** => #1 /home/laulaupe/www/projeqtor/external/html2pdf/html2pdf.class.php (409) -> _makeHTMLcode()
2014-12-28 15:44:56
** ERROR ** => #2 /home/laulaupe/www/projeqtor/view/print.php (192) -> writeHTML()
2014-12-28 15:44:56
** ERROR ***** => #3 /home/laulaupe/www/projeqtor/view/print.php (174) -> finalizePrint()


 
Posted : 28 Dec 2014 17H47
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

First, your issue is not while printing, but while exporting to PDF.

Very Strange as I cannot reproduce.
The error points out some unknown "" tag.
I found cases when this tags is inserted : it is when description or treatment is more than 100 caracters.
I tried to reproduce this case, but all works fine on my side, under Windows server or under Linux servers.

1) What is your OS (server side) ?
2) Could you please try and reproduce issue on demo : http://demo.projector.org ?
If you reproduce, please indicate item type and item id.
3) What you can try as a workaround is print (really user printer icon) and then print to a pdf printer (such à free excfellent "PDF Creator").


 
Posted : 28 Dec 2014 21H57
(@foster)
Posts: 13
Active Member
Topic starter
 

You're right and I am sorry for this mistake : it's a PDF export. I could'nt reproduce this bug on the demo site.
Furthermore, my OS server (located at the French host site platforms called OVH) is Linux.
Thank you for your printing gimmick using PDF Creator.


 
Posted : 28 Dec 2014 23H25
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