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activity send messa...
 
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activity send message by mail

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(@pdecloedt)
Posts: 165
Active Member
Topic starter
 
[#8252]

When we are on the activity, clic on advance Menu and clic on " Email detail of this activity"
write text on "message" field. and send this email...
the recipients receive the email but no message (the one previously added in the message field) appears in the body of the email.

in fact they received the detail of the activity without the message.
 


 
Posted : 03 May 2022 17H58
(@babynus)
Posts: 14952
Member Admin
 

Hi,

 I cannot reproduce.
I tested and it worked well.
Which version of projeqtor do you use ?
Do you use a template for mails ?


 
Posted : 04 May 2022 15H51
(@pdecloedt)
Posts: 165
Active Member
Topic starter
 

version 9.5.3

we do not use an email template...

I think the email is sending before record message, even than we check the case "save as a note", the note is not display on the email receive ... ??


 
Posted : 05 May 2022 10H03
(@babynus)
Posts: 14952
Member Admin
 

Possibly there may be an issue with the message.
Do you use special characteres on the message ?
Can you try with very simple message (just few letters) ?


 
Posted : 05 May 2022 13H56
(@pdecloedt)
Posts: 165
Active Member
Topic starter
 

I just test:
send by mail an activity, with "test" on message box:
first link picture is on send emails menu of projeqtor
second link picture is on Outlook mail received.

the message display on first but not display on second ...
 


 
Posted : 05 May 2022 17H39
(@pdecloedt)
Posts: 165
Active Member
Topic starter
 

have you an idea about this issue ?


 
Posted : 17 May 2022 21H23
(@babynus)
Posts: 14952
Member Admin
 

Hi,

I could reproduce on one Test instance (could not reproduce on Dev instance).
We'll have a look.
Ticket #6201 recorded


 
Posted : 17 May 2022 22H00
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