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Extract ticket CSV
 
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Extract ticket CSV

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(@pdecloedt)
Posts: 166
Active Member
Topic starter
 
[#10022]

In the Ticket module, and having added boolean fields as screen customization, I want to extract a CSV file from the database. The custom fields appear correctly in the fields to export dialog box, but they do not appear when the CSV file is generated. This worked previously.


 
Posted : 13 Jan 2026 19H39
(@pdecloedt)
Posts: 166
Active Member
Topic starter
 

only the custom boolean does not export ... ??? other custom fields does


 
Posted : 15 Jan 2026 14H37
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Works fine on V12.4.1
 


 
Posted : 20 Jan 2026 20H51
(@pdecloedt)
Posts: 166
Active Member
Topic starter
 

I have the original boolean fields. But not the custom boolean fields created by personalize plugin


 
Posted : 21 Jan 2026 11H00
(@pdecloedt)
Posts: 166
Active Member
Topic starter
 

I have the original boolean fields. But not the custom boolean fields created by personalize plugin


 
Posted : 21 Jan 2026 11H05
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Ticket recorded.
I'll try an reproduce (issue was not reproduced on single boolean custom field)


 
Posted : 15 Feb 2026 22H18
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