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I have create a mail box to input ticket, but after few hours without tickets, i have this message:
TLS/SSL failure for outlook.office365.com: Unexpected TCP input disconnect
[CLOSED] IMAP connection broken (server response)
and on log file:2021-06-22 18:46:34.115 ===== TRACE ===== Maybe allow_url_fopen is Off in php.ini...
2021-06-22 18:46:40.557 ** ERROR ** [V9.1.5] CRON abnormally stopped
2021-06-22 18:46:40.558 ----- DEBUG ----- => D:Bitnamiwampstack-8.0.6-0apache2htdocsprojeqtormodelCron.php at line 302 calling debugPrintTraceStack()
2021-06-22 18:46:40.559 ----- DEBUG ----- => D:Bitnamiwampstack-8.0.6-0apache2htdocsprojeqtortoolcronRelaunch.php at line 28 calling Cron:abort()
2021-06-22 18:46:40.559 ----- DEBUG ----- => calling cronAbort()
2021-06-22 18:46:42.817 ----- DEBUG ----- Mailbox {outlook.office365.com:993/imap/ssl}INBOX for testprj@xxxxxx.com is empty (filter='UNSEEN UNDELETED')
2021-06-22 18:46:43.545 ----- DEBUG ----- Mailbox {outlook.office365.com:993/imap/ssl}INBOX for testprj@bxxxxx.com is empty (filter='UNSEEN UNDELETED')
2021-06-22 18:46:54.343 ----- DEBUG ----- Mailbox {outlook.office365.com:993/imap/ssl}INBOX for testprj@xxxxxx.com is empty (filter='UNSEEN UNDELETED')
2021-06-22 18:46:55.006 ----- DEBUG ----- Mailbox {outlook.office365.com:993/imap/ssl}INBOX for testprj@xxxxxx.com is empty (filter='UNSEEN UNDELETED')
2021-06-22 18:47:03.050 ** ERROR ** [V9.1.5] ERROR **
2021-06-22 18:47:03.051 ** ERROR ** [V9.1.5] on file 'D:Bitnamiwampstack-8.0.6-0apache2htdocsprojeqtorviewrefreshLastNews.php' at line (59)
2021-06-22 18:47:03.051 ** ERROR ** [V9.1.5] cause = file_get_contents(): http:// wrapper is disabled in the server configuration by allow_url_fopen=0
2021-06-22 18:47:04.271 ** ERROR ** [V9.1.5] ERROR **
2021-06-22 18:47:04.272 ** ERROR ** [V9.1.5] on file 'D:Bitnamiwampstack-8.0.6-0apache2htdocsprojeqtorviewrefreshLastNews.php' at line (59)
2021-06-22 18:47:04.272 ** ERROR ** [V9.1.5] cause = file_get_contents(): http:// wrapper is disabled in the server configuration by allow_url_fopen=0
2021-06-22 18:47:05.768 ----- DEBUG ----- Mailbox {outlook.office365.com:993/imap/ssl}INBOX for testprj@xxxxxxx.com is empty (filter='UNSEEN UNDELETED')
It seems connection works
Mailbox {outlook.office365.com:993/imap/ssl}INBOX for testprj@xxxxxx.com is empty (filter='UNSEEN UNDELETED')
but no email is "unread".
Projeqtor reads only unred emails and mark them as read when done to avoid to treat several times the same email
ok, but why do the mailboxes close by themselves?
this morning, i needed to unclosed input mail box to received pending tickets
Maybe frequency of mailbox check is too often for your privider whoi closes the connection.
Try and change frequency to check less frequently.