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No reaction on the configuration page

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(@sophie-merciercegedev-fr)
Posts: 3
Active Member
Topic starter
 
[#8284]

Hello,

I hosted the script on planet hoster, when I try to save the configuration, nothing happens, no error messages, I stay on the configuration page.

Thank you for your help


 
Posted : 02 Jun 2022 12H20
babynus
(@babynus)
Posts: 14953
Main Contributor Admin
 

Do you have opportunity to get PHP error log ?
I guess you have write access arror : PHP user should be allowed to write to projeqtor directory


 
Posted : 02 Jun 2022 13H30
(@sophie-merciercegedev-fr)
Posts: 3
Active Member
Topic starter
 

I don't have access.

I see these errors by doing a CTRL+SHIFT+J

I checked the rights of the directories, I am in 755.


 
Posted : 02 Jun 2022 15H30
babynus
(@babynus)
Posts: 14953
Main Contributor Admin
 

Is the owner the PHP user ? (www-data)


 
Posted : 08 Jun 2022 13H57
(@sophie-merciercegedev-fr)
Posts: 3
Active Member
Topic starter
 

Sorry, I don't know, Planet Hoster is a host that doesn't give too much information on how it works 🙁


 
Posted : 10 Jun 2022 11H36
babynus
(@babynus)
Posts: 14953
Main Contributor Admin
 

Sorry, but it's highly possibly due to hostter restrictions.
I don't know which, but error is clear 403 is e permission denied.
The message in browser console is truncated but end "sion to cces this resource" must be "you don't have permission to cces this resource".
So issue must be solved on your hosting side. Possibly your hoster may help.


 
Posted : 12 Jun 2022 15H26
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