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[SOLVED] Start not ...
 
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[SOLVED] Start not possible after update to 10.3.0

10 Posts
2 Users
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(@magast)
Posts: 43
Active Member
Topic starter
 
[#8817]

Hello out there,
today i have updated to the last version v10.3.0.
After doing this, the application hangs after the login. 

This is what the Developer-Tools says:

 

commons.js:2 Channel: Error in handleResponse UNK/SW_UNREACHABLE isLogsEnabled null
_handleResponsePromise @ commons.js:2
commons.js:2 Channel: Error in handleResponse UNK/SW_UNREACHABLE options getValues
_handleResponsePromise @ commons.js:2
commons.js:2 Channel: Error in handleResponse UNK/SW_UNREACHABLE options getValues
_handleResponsePromise @ commons.js:2
commons.js:2 Channel: Error in handleResponse UNK/SW_UNREACHABLE contextMenu createContextMenu
_handleResponsePromise @ commons.js:2
commons.js:2 Channel: Error in handleResponse UNK/SW_UNREACHABLE tabClipper initCompleted
_handleResponsePromise @ commons.js:2
commons.js:2 Channel: Error in handleResponse UNK/SW_UNREACHABLE options getValue
_handleResponsePromise @ commons.js:2
commons.js:2 Channel: Error in handleResponse UNK/SW_UNREACHABLE options getValue
_handleResponsePromise @ commons.js:2
main.php:1 Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.
main.php:1 Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.
main.php:1 Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.
commons.js:2 Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.
commons.js:2 Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.
main.php:1 Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.
main.php:1 Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.
commons.js:2 Channel: Error in handleResponse UNK/SW_UNREACHABLE contextMenu createContextMenu
_handleResponsePromise @ commons.js:2
commons.js:2 Channel: Error in handleResponse UNK/SW_UNREACHABLE tabClipper checkBackgroundStatus
_handleResponsePromise @ commons.js:2
commons.js:2 Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.
commons.js:2 Channel: Error in handleResponse UNK/SW_UNREACHABLE broadcastEventToTab clipper_state_changed
_handleResponsePromise @ commons.js:2
commons.js:2 Uncaught (in promise) Error: Could not establish connection. Receiving end does not exist.

Best regards
markus
 


 
Posted : 20 Mar 2023 12H18
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Did you clean browser cache ?


 
Posted : 20 Mar 2023 12H27
(@magast)
Posts: 43
Active Member
Topic starter
 

Browser cache cleaned.

LOG:

2023-03-20 09:49:07.812 ** ERROR ** [V10.3.0] ERROR **
2023-03-20 09:49:07.812
** ERROR ** [V10.3.0] on file '/home/markus/admticket/tool/html.php' at line (1216)
2023-03-20 09:49:07.813
** ERROR ** [V10.3.0] cause = Undefined variable: reportAdminProject
2023-03-20 09:50:12.123
** ERROR ** [V10.3.0] ERROR **
2023-03-20 09:50:12.123 ** ERROR ** [V10.3.0] on file '/home/markus/admticket/tool/html.php' at line (1216)
2023-03-20 09:50:12.123 ** ERROR ** [V10.3.0] cause = Undefined variable: reportAdminProject
2023-03-20 09:51:15.932 ** ERROR ** [V10.3.0] ERROR **
2023-03-20 09:51:15.932
** ERROR ** [V10.3.0] on file '/home/markus/admticket/tool/html.php' at line (1216)
2023-03-20 09:51:15.932
** ERROR ** [V10.3.0] cause = Undefined variable: reportAdminProject
2023-03-20 09:52:17.310
** ERROR ** [V10.3.0] ERROR **
2023-03-20 09:52:17.310 ** ERROR ** [V10.3.0] on file '/home/markus/admticket/tool/html.php' at line (1216)
2023-03-20 09:52:17.310 ** ERROR ** [V10.3.0] cause = Undefined variable: reportAdminProject
2023-03-20 09:56:03.623 ** ERROR ** [V10.3.0] ERROR **
2023-03-20 09:56:03.623
** ERROR ** [V10.3.0] on file '/home/markus/admticket/tool/html.php' at line (1216)
2023-03-20 09:56:03.623
** ERROR ** [V10.3.0] cause = Undefined variable: reportAdminProject
2023-03-20 10:03:56.964
** ERROR ** [V10.3.0] ERROR **
2023-03-20 10:03:56.965 ** ERROR ** [V10.3.0] on file '/home/markus/admticket/tool/html.php' at line (1216)
2023-03-20 10:03:56.965 ** ERROR ** [V10.3.0] cause = Undefined variable: reportAdminProject
2023-03-20 10:04:16.501 ** ERROR ** [V10.3.0] ERROR **
2023-03-20 10:04:16.501
** ERROR ** [V10.3.0] on file '/home/markus/admticket/tool/html.php' at line (1216)
2023-03-20 10:04:16.501
** ERROR ** [V10.3.0] cause = Undefined variable: reportAdminProject
2023-03-20 10:16:20.463
** ERROR ** [V10.3.0] ERROR **
2023-03-20 10:16:20.463 ** ERROR ** [V10.3.0] on file '/home/markus/admticket/tool/html.php' at line (1216)
2023-03-20 10:16:20.463 ** ERROR ** [V10.3.0] cause = Undefined variable: reportAdminProject
2023-03-20 10:23:39.502 ** ERROR ** [V10.3.0] ERROR **
2023-03-20 10:23:39.502
** ERROR ** [V10.3.0] on file '/home/markus/admticket/tool/html.php' at line (1216)
2023-03-20 10:23:39.502
** ERROR ***** [V10.3.0] cause = Undefined variable: reportAdminProject


 
Posted : 20 Mar 2023 12H28
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Hi,
I cannot reproduce on my environments.
What is your "welcome" page ? (first page after login)
Do you have some reports added to the today page ?


 
Posted : 20 Mar 2023 12H40
(@magast)
Posts: 43
Active Member
Topic starter
 

yes there is a report on today-page.

how can i remove this ?


 
Posted : 20 Mar 2023 12H41
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Execute query 

Delete from today where idReport is not null;

 
Posted : 20 Mar 2023 12H56
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Hi,
Possible fix is to add 1 line after line 47 in tool/html.php, this way

  global $idReport, $idReportCategory;
  $reportAdminProject=false;

As I cannot reproduce issue, I cannot ensure efficiency.
Please confirm it fixes the issue.


 
Posted : 20 Mar 2023 13H02
(@magast)
Posts: 43
Active Member
Topic starter
 

Thank you.

Problem solved.

Seems that this variable is not global in all functions ?

you are the best !!


 
Posted : 20 Mar 2023 13H08
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

you are the best !!

my mom always tells me 


 
Posted : 20 Mar 2023 13H10
(@magast)
Posts: 43
Active Member
Topic starter
 

🙂

you have a wise mother
greetings to her from Tirol


 
Posted : 20 Mar 2023 13H22
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