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Hi,
Looking like now (v.3.1) the ticket 'issuer' field is not possible to change.
More details - it is now displaying the current user who logged in!!! When another user looking at it, he will see his name...
And it is the same for Questions
1) it's possible to change issuer from Ticket view.
It's not from Ticket Simple view : it's normal, it's designed this way.
2) Issuer replaced by current user : is't a bug.
Recorded as Ticket #958
so, it is not possible to change because it will show current user all the time!
no, you can change it. List will reflect correct updated value.
But yes, it will be overwritten on next update...
Fixed.
Fix is : replace in /model/persistence/SqlElement.pp line 1476
if (property_exists($this, 'idUser') and get_class($this)!='Affectation') {
with
if ($empty and property_exists($this, 'idUser') and get_class($this)!='Affectation') {
Will be deployed in V3.1.1.