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Ticket-Mail with at...
 
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Ticket-Mail with attachment leads to brocken ticket

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(@robra81)
Posts: 106
Active Member
Topic starter
 

The problem with creating the ticket exists when you attach the mail I sent to you within the Mail to create the ticket (the msg-file I sent you has to be an attachment of the mail that creates the ticket).


 
Posted : 03 Jan 2022 17H01
(@robra81)
Posts: 106
Active Member
Topic starter
 

Hello,

just upgraded to V9.5.4 and I've still the same error: when attaching an email to an email for creating a ticket the ticket will be broken because auf 0kb-files within files/attach-folder.

Ronny


 
Posted : 24 May 2022 8H32
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Ticket #6210 recorded


 
Posted : 25 May 2022 11H08
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