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Ticket screen organ...
 
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Ticket screen organisation issue

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(@c-pache)
Posts: 59
Active Member
Topic starter
 
[#3671]

Hi !
I have an issue on ticket screen : since I used custom screen plugin and moved product/component/version items, I have a strange behavior. Linked element section isn't at the right place. I reverted back my customization but the issue is the same. Look at this screenshot, Linked elements are under Product section.

Do you have a file or something where to reorganize the screen properly ?
Thank you for your answer.


 
Posted : 13 Sep 2016 16H03
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

Hi,
Issue recorded in Plugin roadmap.

NB : if you use reset feature available on V2.0 of plugin, you'll retreive correct display.


 
Posted : 13 Sep 2016 19H10
(@c-pache)
Posts: 59
Active Member
Topic starter
 

I know that but I'll loose all my customized fileds... do you think It can be solved without reset ? I have done a big customization work on this screen...


 
Posted : 14 Sep 2016 13H13
babynus
(@babynus)
Posts: 14966
Main Contributor Admin
 

We'll bring improvements on the plugin.
You can send us your file /model/custom/Ticket.php. We'll fix things.


 
Posted : 14 Sep 2016 13H30
(@c-pache)
Posts: 59
Active Member
Topic starter
 

Thank you for your answer.
Since I have the concerned file path, I fixed it by myself 😉


 
Posted : 14 Sep 2016 14H22
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