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(@durou-c)
Posts: 468
Contributor
Topic starter
 
[#3900]

I have an error message when updating all items.
Nothing in the log file.


 
Posted : 06 Dec 2016 14H22
(@babynus)
Posts: 14952
Member Admin
 

This is a network issue.
Open your browser console, in the "network" tab, look for error (should be the last request)
Most possibily it is due to your network configuration, end ing connection (for instance due to some timeout)


 
Posted : 06 Dec 2016 14H40
(@durou-c)
Posts: 468
Contributor
Topic starter
 

but i have got the same message directly on the "projeqtor" computer, without crossing network.


 
Posted : 06 Dec 2016 15H20
(@durou-c)
Posts: 468
Contributor
Topic starter
 

see in attached files screen shot about browser console


 
Posted : 06 Dec 2016 15H22
(@durou-c)
Posts: 468
Contributor
Topic starter
 

I realized the update, family by family, it's passed correctly.


 
Posted : 06 Dec 2016 15H29
(@babynus)
Posts: 14952
Member Admin
 

Could you chekc for error in borwser console (directly on the console, not network) or look at corresponding request on network tab and post here response for that request ?


 
Posted : 06 Dec 2016 16H00
(@durou-c)
Posts: 468
Contributor
Topic starter
 

 
Posted : 06 Dec 2016 16H09
(@durou-c)
Posts: 468
Contributor
Topic starter
 

Object { message: "Unable to load ../tool/adminFunctio…", stack: ".cache["dojo/errors/create"]/</</_4…", response: Object, status: 500, responseText: "", xhr: XMLHttpRequest } dojo.js:2:102408
.cache["dojo/_base/xhr"]/</_3c4 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:102408
.cache["dojo/_base/xhr"]/</dojo._ioSetArgs/< http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:101919
_189 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:37255
_187 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:36947
.cache["dojo/_base/Deferred"]/</dojo.Deferred/this.errback http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:38205
_189 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:37511
_187 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:36947
.cache["dojo/_base/Deferred"]/</dojo.Deferred/this.errback http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:38205
_189 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:37622
_187 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:36947
.cache["dojo/_base/Deferred"]/</dojo.Deferred/this.errback http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:38205
_189 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:37622
_187 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:36947
.cache["dojo/_base/Deferred"]/</dojo.Deferred/this.errback http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:38205
.cache["dojo/_base/xhr"]/</dojo.xhr/< http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:104522
.cache["dojo/Deferred"]/</_3e7 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:106614
.cache["dojo/Deferred"]/</_3e1 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:106478
.cache["dojo/Deferred"]/</_3e6/this.reject http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:108189
.cache["dojo/Deferred"]/</_3ed http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:107250
.cache["dojo/Deferred"]/</_3e7 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:106895
.cache["dojo/Deferred"]/</_3e1 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:106478
.cache["dojo/Deferred"]/</_3e6/this.reject http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:108189
.cache["dojo/Deferred"]/</_3ed http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:107250
.cache["dojo/Deferred"]/</_3e7 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:106895
.cache["dojo/Deferred"]/</_3e1 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:106478
.cache["dojo/Deferred"]/</_3e6/this.reject http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:108189
.cache["dojo/Deferred"]/</_3ed http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:107250
.cache["dojo/Deferred"]/</_3e7 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:106866
.cache["dojo/Deferred"]/</_3e1 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:106478
.cache["dojo/Deferred"]/</_3e6/this.reject http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:108189
.cache["dojo/Deferred"]/</_3ed http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:107250
.cache["dojo/Deferred"]/</_3e7 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:106895
.cache["dojo/Deferred"]/</_3e1 http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:106478
.cache["dojo/Deferred"]/</_3e6/this.reject http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:108189
_31b http://192.168.100.200/projeqtor/external/dojo/dojo.js:2:84208
_327


 
Posted : 06 Dec 2016 16H09
(@babynus)
Posts: 14952
Member Admin
 

OK, so it is an Error 500, meaning Server error, not applicative error.
Most likely is a timeout.

You can try and change max_execution_time in php.ini to avoid the issue...


 
Posted : 06 Dec 2016 16H19
(@durou-c)
Posts: 468
Contributor
Topic starter
 

just remember me... where is the file php.ini ?


 
Posted : 06 Dec 2016 18H00
(@babynus)
Posts: 14952
Member Admin
 

In your php installation.

Under Linux / Ubuntu, it is at /etc/php5/apache2/php.ini
Under Window / Wamp, you can access it through the Wamp console.


 
Posted : 06 Dec 2016 18H07
(@durou-c)
Posts: 468
Contributor
Topic starter
 

ok, i find it, i change value 30 by 300, nothing change


 
Posted : 06 Dec 2016 18H09
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